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About the Role
As our Supplier Manager across Home Claims, you’ll be responsible for developing and managing strong partnerships with key suppliers, ensuring great customer and business outcomes. You will lead and deliver strategic supply management initiatives, including internal operational workstreams, with a strong focus on the commercial elements of supplier services. By building a deep understanding of supply chain spend, you will identify and deliver material cost reduction opportunities in partnership with suppliers and internal stakeholders, while protecting customer, operational, and regulatory outcomes.
Responsibilities
- Using data, MI and other technology/tools to build a clear view of supply chain costs and commercial performance.
- Identifying and delivering material cost reduction opportunities across the supply chain.
- Working with Supplier Relationship Managers and suppliers to implement changes and improvements across Supply Chain.
- Maintaining strong supplier partnerships, services, and customer outcomes.
- Working with wider stakeholders to agree contractual enhancements.
- Leading key supply management initiatives for the team through to successful delivery.
- Building and overseeing a clear savings pipeline for delivery across the team and tracking benefits realisation.
- Working with suppliers to deliver performance improvement opportunities quickly and effectively.
- Managing improvement plans and building strong relationships with key partners for optimal supplier performance, innovation, and mutual growth opportunities.
- Collaborating with internal stakeholders and SMEs to review supplier risk, resiliency, control, and assurance requirements.
- Working with suppliers to deliver actions and evidence.
- Identifying and delivering opportunities within the market to build further strategic partnerships and arrangements, aligned with Home Claims key customer, operational, and commercial objectives.
Requirements
- Comprehensive experience working with data and MI in a commercial analysis capacity within an insurance claims background.
- Extensive experience managing suppliers/supply chain across a Home Claims function.
- Demonstrable experience delivering key workstreams and material commercial improvement initiatives.
- Strong stakeholder management experience with the ability to influence and drive change.
Skills
- Data analysis
- MI analysis
- Commercial analysis
- Supplier management
- Supply chain management
- Stakeholder management
- Influencing
- Driving change
Location
- Leicester
- London
- Bexhill
Work Type
- Hybrid
Benefits
- Competitive salary
- £5k car allowance
- Flexible working
- Competitive bonus scheme
- Private medical insurance
- Life assurance cover (4x salary)
- Income protection
- Matched pension contributions up to 10%
- Discounts
- Cashback
- Free independent mortgage advice
- Free access to financial wellbeing support
- Thrive mental health app
- Colleague assistance programme (24/7)
- In-house mental health first aiders
- Support groups
- 27 days annual leave + bank holidays
- Option to buy or sell one week of annual leave
- Health care cash back plans
- Dental plans
- Discounted health assessments
- Cycle to work scheme
- Tech scheme
- Discounted and free onsite facilities
- Social events
About the Company
- Hastings Direct is a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market.
- They have made significant investments in data and tech capabilities and nurture a 4Cs culture (Colleagues, Customers, Company, Community).
- They provide insurance for over four million customers.
- The company focuses on getting it right for their colleagues, customers, company, and community.
- They provide support, training, and development to colleagues to help drive growth.
- Their 4Cs principles focus on creating the right culture for colleagues, providing the right tools, delivering good outcomes for customers, growing the company profitably and sustainably, and investing in the communities they serve.
Equal Opportunity
- As a Disability Confident employer, Hastings Direct is committed to ensuring recruitment processes are fully inclusive, offering fair access to support and adjustments throughout the recruitment journey.
- They welcome applications through the Disability Confident Scheme (DCS).
- Hastings Group is an equal opportunities employer, treating people fairly and welcoming applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
- They have a thorough referencing process, including credit and criminal record checks.
- Hastings Direct is committed to creating an inclusive environment where everyone has the opportunity to succeed.
- Reasonable adjustments during the recruitment process are encouraged, and the recruitment team is available to provide support for a fair and accessible experience.