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About the Role
Southwest Housing Compliance Corporation (SHCC), a subsidiary of Austin Housing Authority (AHA), seeks a detail-oriented and highly organized Contract Specialist to join their Contracts Department. SHCC has been a Contract Administrator for the U.S. Department of Housing and Urban Development (HUD) for over 25 years, managing over 800 properties in Texas and Arkansas to ensure safe housing and accurate rent subsidies.
Responsibilities
- Review owner/agent renewal and rent adjustment submissions for completeness and accuracy.
- Identify discrepancies and request additional information.
- Provide clear, well-supported recommendations based on HUD requirements.
- Ensure all processing aligns with current HUD rules and guidance.
- Stay up to date on regulatory changes and apply them to daily reviews.
- Maintain accurate documentation to support compliance and audits.
- Provide professional, responsive support to owners, agents, and HUD staff.
- Communicate decisions and requests clearly, both verbally and in writing.
- Offer guidance to help stakeholders understand requirements and processes.
- Enter and maintain accurate data in SHCC and HUD systems.
- Upload, organize, and archive required documents.
- Identify opportunities to strengthen accuracy and workflow efficiency.
- Manage an assigned portfolio and track all associated deadlines.
- Conduct multi-level reviews to ensure quality and compliance.
- Monitor trends in assigned properties and elevate issues as appropriate.
Requirements
- At least two years of college, Bachelor's degree is preferred or equivalent combination of education and experience.
- Ability to provide compassionate and professional customer service to clientele of diverse backgrounds.
- Strong computer skills (Google Suite, Microsoft Office Suite, Adobe Acrobat, DocuSign, Emphasys ELITE, and Laserfiche).
- Knowledge of HUD programs, regulatory compliance, and the affordable housing industry.
- Knowledge of principles and techniques of accounting, budgeting, financing, and mortgages is a plus.
- Ability to communicate clearly and concisely, orally and in writing is critical.
- A writing test will be administered as part of the interview process.
- Prior experience reviewing owner/agent contract renewals and rent adjustment requests is preferred.
- Experience managing a portfolio of properties and meeting strict HUD deadlines is preferred.
- Familiarity with data entry and system management in HUD or housing compliance systems is preferred.
- Experience providing guidance or training to property owners, agents, or staff is preferred.
- Knowledge of multi-level review processes and quality assurance procedures is preferred.
- Must pass a Criminal Background Check, sex offender registry check, Driving Record check, and Physical/Drug Screening upon offer of employment.
Skills
- Google Suite
- Microsoft Office Suite
- Adobe Acrobat
- DocuSign
- Emphasys ELITE
- Laserfiche
- HUD programs
- Regulatory compliance
- Affordable housing industry
- Accounting
- Budgeting
- Financing
- Mortgages
- Clear and concise communication (oral and written)
- Data entry
- System management
- Multi-level review processes
- Quality assurance procedures
Location
- Austin, Texas
Work Type
- Contract
- Hybrid
Experience Level
- At least two years of college or equivalent experience
- Preferred: Prior experience reviewing owner/agent contract renewals and rent adjustment requests
- Preferred: Experience managing a portfolio of properties and meeting strict HUD deadlines
- Preferred: Familiarity with data entry and system management in HUD or housing compliance systems
- Preferred: Experience providing guidance or training to property owners, agents, or staff
- Preferred: Knowledge of multi-level review processes and quality assurance procedures
Education Level
- At least two years of college
- Bachelor's degree preferred
- Equivalent combination of education and experience accepted
Salary/Compensations
- $26.11/hour
Benefits
- Paid sick leave
- Annual leave
- Birthday leave
- Federal holidays
- 100% of employee health insurance premiums paid by the agency
- Supplemental health insurance options
- Dental insurance options
- Vision insurance options
- Life insurance options
- Employee Assistance Program
- Hybrid work schedule available
About the Company
- Established in 1937, Austin Housing Authority (AHA) is a national leader in providing safe, healthy and affordable housing options for the Austin community.
- AHA's mission is to cultivate sustainable affordable housing communities and partnerships that inspire self-reliance, growth and optimism.
- Southwest Housing Compliance Corporation (SHCC) has served the U.S. Department of Housing and Urban Development (HUD) as high-performing Contract Administrator for over 25 years.
- SHCC is proud to serve over 800 properties in the states of Texas and Arkansas to ensure they provide healthy and safe housing and that rent subsidies are accurately calculated in accordance with HUD's mission.
- SHCC is a subsidiary of Austin Housing Authority (AHA).
- AHA/SHCC is a drug-free workplace.
Equal Opportunity
- EQUAL OPPORTUNITY EMPLOYER