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About the Role
Lead operations and people with purpose, supporting AMC’s Mission and bringing its Values to life. Drive results through coaching, communication, and ownership, fostering a culture where team members grow and guests feel like stars.
Responsibilities
- Perform daily, opening, and closing operational and administrative duties.
- Oversee and complete theatre administrative reports.
- Ensure associates consistently meet AMC Guest Service standards.
- Ensure proper staffing levels across all areas of the theatre.
- Reinforce guest and operational focus through MBWA (Managing By Walking Around).
- Review financial numbers regularly to drive performance and optimize the guest experience.
- Oversee an assigned theatre department, if applicable.
- Listen, communicate, and work effectively with guests in a high-volume setting.
- Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
- Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
- Maintain regular personal attendance for all scheduled shifts in accordance with AMC’s Management Work Schedule Policy.
- Uphold AMC’s Business Practice Standards and follow all established company policies and procedures.
- Model AMC’s Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
- Adhere to and uphold AMC’s appearance standards, including Wardrobe 101.
- Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
- Address concerns promptly and directly to support a safe, respectful, and accountable environment.
- Inspire results by confidently leading teams and leveraging available resources to meet goals and deliver a strong guest and team experience.
- Model strong leadership by guiding and developing crew and supervisors to perform their roles with excellence and confidence.
- Communicate with impact by listening and collaborating effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
- Champion a culture of learning by actively participating in hiring, onboarding, training, and performance engagement.
- Invest in your own growth by taking initiative in completing your training and development plan.
Requirements
- Must be at least 18 years old; other location-specific age requirements may apply.
- Six months supervisory or commensurate leadership experience.
- Standing, walking, lifting, twisting, and bending on a frequent basis.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor).
Skills
- Strong communication skills
- Leadership skills
- Time management skills
- Analytical skills
- Planning skills
- Problem-solving skills
- Oral communication skills
- Written communication skills
- Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)
Experience Level
- Six months supervisory or commensurate leadership experience
- One year experience in guest-focused business (retail, restaurant, hospitality, etc.)
Salary/Compensations
- $24.00 per hour - $25.20 per hour
Benefits
- Opportunities to build strong communication, leadership, and time management skills
- Career advancement paths
- Accrued vacation and absentee time
- Premium pay for working on 12 company-designated holidays
- Comprehensive medical, dental, and vision coverage
- Free, confidential access to the Employee Assistance Program (EAP)
- 401(k) match
- Daily free popcorn
- Discounts on food and drinks (excluding alcoholic beverages)
- Special savings on AMC gift cards
- FREE movies at any AMC nationwide
- Ability to provide up to 2 friends and family movie passes
About the Company
- At AMC, gain valuable experience and enjoy great benefits.
Equal Opportunity
- AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws.
- AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance.
- This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.