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About the Role

The Client Solutions Consultant supports the design and articulation of integrated investment servicing, technology and data solutions for institutional clients and prospects across APAC. The role combines leading client discovery sessions, operating model analysis, solution design and commercial support, translating complex requirements into clear, scalable and executable outcomes across State Street capabilities.

Responsibilities

Support structured client discovery to understand strategy, investment operating model, business objectives, pain points, requirements and success criteria.
Map current-state workflows, data flows, controls and technology dependencies, then help define practical target-state operating models.
Translate client needs into integrated solutions spanning front, middle and back-office services, investment data management, analytics, reporting and platform capabilities.
Prepare and deliver client presentations, demonstrations, workshops and proof-of-concept activities in partnership with sales, product, operations and technology teams.
Develop clear solution artefacts, including workflow diagrams, scope statements, requirements, assumptions, decisions, dependencies and risks.
Contribute to RFI and RFP responses, executive summaries, solution narratives, estimates and client meeting preparation.
Help develop the value proposition and commercial proposal for all new opportunities.
Coordinate subject matter experts across business, product, architecture, operations, implementation and technology to develop and present a coherent end-to-end solution.
Identify solution gaps, evaluate options and escalate material trade-offs. Document decisions and ensure alignment with enterprise standards, scalability and control expectations.
Support an effective transition from pre-sales and service definition into implementation, ensuring context, commitments and design decisions are understood by delivery teams.
Maintain current knowledge of investment industry trends, client operating models, relevant technologies and State Street capabilities.

Requirements

Demonstrated experience in institutional investment management, asset servicing, financial technology or consulting.
Practical understanding of one or more investment lifecycle domains, such as order and portfolio management, compliance, risk, performance and attribution, investment accounting, middle-office operations, post-trade processing, collateral, data management or client reporting.
Experience analysing complex operating models and translating business requirements into clear functional, process, data and technology outcomes.
Strong written and verbal communication, with the ability to simplify complexity and produce executive-ready materials.
Effective stakeholder management and facilitation skills across clients, sales, product, operations, technology and delivery teams.
Sound judgement, structured problem solving, attention to detail and the confidence to challenge assumptions constructively.
Ability to manage concurrent priorities in a complex, fast-paced environment while maintaining ownership and follow-through.
Understanding of enterprise platforms, data architectures, integrations and implementation lifecycles is advantageous.
Knowledge of platforms and vendors used across investment management, such as Charles River, Aladdin, SimCorp, FactSet, Bloomberg or equivalent solutions, is advantageous.
Experience supporting asset owners, superannuation funds, asset managers or insurers, including public and private market operating models, is advantageous.

Skills

Client discovery
Operating model analysis
Solution design
Commercial support
Workflow diagrams
Scope statements
Requirements documentation
Assumption documentation
Decision documentation
Dependency documentation
Risk documentation
RFI response
RFP response
Executive summaries
Solution narratives
Estimates
Client meeting preparation
Value proposition development
Commercial proposal development
Subject matter expert coordination
Solution gap identification
Option evaluation
Trade-off escalation
Enterprise standards alignment
Scalability assessment
Control expectation assessment
Pre-sales support
Service definition support
Implementation transition support
Investment industry trends knowledge
Client operating models knowledge
Technology knowledge
State Street capabilities knowledge
Stakeholder management
Facilitation skills
Structured problem solving
Attention to detail
Challenging assumptions
Managing concurrent priorities
Ownership
Follow-through

Location

APAC

Work Type

Travel across APAC as required

Experience Level

Typically 5 to 8 years of relevant experience, with sufficient depth to independently lead defined client solutioning activities.

Education Level

Bachelor’s degree or equivalent professional experience in finance, accounting, business, technology, data or a related discipline.
Relevant postgraduate study, industry accreditation or prior experience within State Street is advantageous.

Benefits

Inclusive development opportunities
Flexible work-life support
Paid volunteer days
Vibrant employee networks

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.