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About the Role

Court Services is seeking a Systems Integrator 1 to support the maintenance, integration, and evolution of our technical systems. This role blends legacy system support, integration development, and data migration work, requiring a versatile developer comfortable working across a broad technology stack within a public sector environment.

Responsibilities

Establishes and maintains business relationships with clients to discuss/assess clients needs.
Prepares project charter, statements of work and project plans.
Identifies risks and prepares action plans to mitigate.
Conducts or leads team in delivery of projects or work packages.
Liaises and co-ordinates with internal & external groups on accomplishment of deliverables.
Prepares and presents status report and variance explanation for projects or work packages.
Prepares findings & "Lessons Learned" from post-implementation project reviews.
Assesses, analyzes, evaluates and recommends process & policy alternatives for projects & work packages.
Redesigns business principles, processes, policies and standards by recommending best practices and improvements to current processes.
Determines business requirements and builds consensus amongst clients.
Prepares Business Plans, Gap Analysis, Logical Data Models and Design documents for proposed solutions that leverage information & technology as part of the solution.
Provides input to Data Management teams on transformation of clients' business requirements.
Recommends improvements to current methodology, process, standards, and policies.
Assists staff in understanding of business processes and logic.
Liaises with staff in development of test strategy, test cases & test scripts for system, performance, usability and acceptance testing of system solutions developed.
Leads team to draft implementation & rollout strategies and plans.
Conducts walk-through of deliverables to identify potential problems.
Prepares training material and documentation for use by clients and staff.
Conducts training for client and their staff.
Collaborates with clients on "Go / No Go" cut-over decisions e.g. roll-outs.

Requirements

Considerable experience working in systems integration, application development, or a related technical role.
Experience developing or integrating applications using Java, JavaScript, and HTML.
Experience working with Oracle databases and ETL, including writing SQL queries and stored procedures and supporting data integration.
Experience with Microsoft Access, including database design, development, data transformation, and data migration.
Experience with Visual Basic, VBA macros, PowerShell, Windows batch scripting, and VBScript for application development, automation, data processing, or systems support.
Experience with Microsoft 365 SharePoint and Power BI and/or Microsoft Fabric.
ServiceNow Certified System Administrator (CSA) certification considered an asset
Experience working with justice, legal, or court systems and technology considered an asset.
ITIL certification or knowledge of ITIL principles and practices considered an asset.
Ability to analyze complex business problems and develop practical solutions across legacy and modern technology environments.
Knowledge of ServiceNow platform concepts, including general understanding of its functionality and use in an enterprise environment.
Ability to communicate effectively with technical and non-technical stakeholders, including explaining technical concepts, gathering information, facilitating discussions, and building understanding.
Experience working in or with government or public-sector organizations, including familiarity with government data retention, information management, privacy, security, and compliance requirements considered an asset

Skills

Java
JavaScript
HTML
Oracle databases
ETL
SQL queries
Stored procedures
Data integration
Microsoft Access
Database design
Data transformation
Data migration
Visual Basic
VBA macros
PowerShell
Windows batch scripting
VBScript
Microsoft 365 SharePoint
Power BI
Microsoft Fabric
ServiceNow
ITIL

Location

Toronto South Court, 30 Adelaide Street East

Work Type

Full-time
Temporary

Experience Level

Considerable experience working in systems integration, application development, or a related technical role.

Education Level

ServiceNow Certified System Administrator (CSA) certification
ITIL certification

Salary/Compensations

$52.38 - $57.39 per hour

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.