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About the Role
As a passionate host or hostess, you will take the stage daily alongside a strong, experienced team to provide outstanding service to guests from around the world, deliver on quality promises, and create lasting memories.
Responsibilities
- Responsibility for smooth operations and optimal operational processes
- Access control, security patrols, monitoring of security-related systems
- Organizing shifts
- Conducting shift duties (check-in, check-out, night audit, billing, room assignments, complaint handling, training new employees, etc.)
- Preparing the daily closing, maintaining statistics, and reporting
- Supporting the team in all matters
Requirements
- Completed vocational training or degree in the hospitality industry
- One to two years of professional experience in this position, at a similar level, and in a company of comparable size
- Strong communication skills
- Confident and positive demeanor
- Safety-conscious mindset
- Ability to identify and set priorities correctly
- Structured, determined, and goal-oriented work style
- Organizational and teamwork skills, as well as self-motivation
- Reliability
- Good command of German and English, as well as proficiency in commonly used computer programs
Skills
- Organizational skills
- Communication skills
- Teamwork skills
- Self-motivation
Experience Level
- One to two years of professional experience
Education Level
- Completed vocational training or degree in the hospitality industry
Salary/Compensations
- Performance-based compensation in line with industry standards, as per the collective bargaining agreement
Benefits
- Promotion of teamwork and camaraderie among colleagues
- Access to Hilton Worldwide University with thousands of free learning opportunities
- Regular internal training programs and professional development opportunities
- Vacation entitlement as per the collective bargaining agreement
- Work uniforms are provided and laundered
- Worldwide accommodations at Hilton hotels (at employee rates)
- Great employee perks in areas such as shopping, flights, fashion, leisure, sports, tickets, housing, food, technology, cell phone plans, and more
- Comprehensive welcome program and company orientation
- Great meals at low cost in our in-house team restaurant
- 110 nights of deeply discounted travel, with room rates as low as $40 USD/night
- Paid parental leave
- Crisis concierge
- Mental health resources
- Free counseling and support through our Employee Assistance Program (EAP)
About the Company
- Hilton has been one of the consistently successful companies for over 100 years and is a pioneer in the hospitality industry.
- The hospitality industry is one of the most exciting and diverse sectors, offering countless opportunities.
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way.
- Come for the job, stay for the career—and help us make every stay a little more magical.
- Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.