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About the Role
Körber's Pharma Machinery Division in Japan is seeking a Service Engineer to provide installation, commissioning, validation support, troubleshooting, conversions, and maintenance for pharmaceutical machinery, with a focus on automatic inspection machines.
Responsibilities
- Performs installation, commissioning, validation support, troubleshooting, conversions, and maintenance.
- Supports sales and project manager’s activities, including attending customer meetings.
- Reports duty documents (technical reports, customer complaints, etc.) to external and internal parties.
- Provides training to customers.
- Communicates directly with peers at HQs for technical clarifications.
- Attends internal trainings at respective HQs' factories or as OJT at customer premises (Japan or abroad).
Requirements
- Completed vocational training in a technical field, preferably mechatronics, electrical engineering, or information electronics.
- Minimum 3 years of experience as a field service engineer in the pharma industry.
- Experience with inspection, sterile filling, primary and secondary packaging is a plus.
- Good understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
- Demonstrates strong customer and service orientation.
- Possesses excellent communication skills.
- Native-level Japanese proficiency.
- Good written and spoken English proficiency.
- Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
- Ability to work independently and collaboratively within an international sales/service team.
Skills
- Mechatronics
- Electrical Engineering
- Information Electronics
- Field Service
- Pharma Industry
- Inspection Machines
- Sterile Filling
- Primary Packaging
- Secondary Packaging
- GMP
- IQ
- OQ
- Validation Processes
- Customer Service Orientation
- Communication Skills
- Japanese Language Proficiency
- English Language Proficiency
- Independent Work
- Teamwork
- International Collaboration
Location
- Tokyo, Japan
Work Type
- Full-time
Experience Level
- Minimum 3 years of experience
- 25-50 years old
Education Level
- Vocational training in a technical field (Mechatronics, Electrical Engineering, or Information Electronics preferred)
About the Company
- Körber is a leading international technology group with over 12,000 employees at over 100 locations worldwide.
- The Pharma Business Area delivers solutions for companies producing and packaging medicines.
- Koerber Japan / Pharma Machinery Division provides solutions and services for local pharmaceutical customers with a wide variety of products including inspection machines, cartoners, blister machines, material handling equipment, and isolators.
Equal Opportunity
- We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.