Service Engineer at Körber Group | JP | Rezi

Service Engineer at Körber Group

Service Engineer

Körber Group · JP

1 months ago

Service Engineer

Körber Group · JP

a month ago
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About the Role

Körber's Pharma Machinery Division in Japan is seeking a Service Engineer to provide installation, commissioning, validation support, troubleshooting, conversions, and maintenance for pharmaceutical machinery, with a focus on automatic inspection machines.

Responsibilities

  • Performs installation, commissioning, validation support, troubleshooting, conversions, and maintenance.
  • Supports sales and project manager’s activities, including attending customer meetings.
  • Reports duty documents (technical reports, customer complaints, etc.) to external and internal parties.
  • Provides training to customers.
  • Communicates directly with peers at HQs for technical clarifications.
  • Attends internal trainings at respective HQs' factories or as OJT at customer premises (Japan or abroad).

Requirements

  • Completed vocational training in a technical field, preferably mechatronics, electrical engineering, or information electronics.
  • Minimum 3 years of experience as a field service engineer in the pharma industry.
  • Experience with inspection, sterile filling, primary and secondary packaging is a plus.
  • Good understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
  • Demonstrates strong customer and service orientation.
  • Possesses excellent communication skills.
  • Native-level Japanese proficiency.
  • Good written and spoken English proficiency.
  • Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
  • Ability to work independently and collaboratively within an international sales/service team.

Skills

  • Mechatronics
  • Electrical Engineering
  • Information Electronics
  • Field Service
  • Pharma Industry
  • Inspection Machines
  • Sterile Filling
  • Primary Packaging
  • Secondary Packaging
  • GMP
  • IQ
  • OQ
  • Validation Processes
  • Customer Service Orientation
  • Communication Skills
  • Japanese Language Proficiency
  • English Language Proficiency
  • Independent Work
  • Teamwork
  • International Collaboration

Location

  • Tokyo, Japan

Work Type

  • Full-time

Experience Level

  • Minimum 3 years of experience
  • 25-50 years old

Education Level

  • Vocational training in a technical field (Mechatronics, Electrical Engineering, or Information Electronics preferred)

About the Company

  • Körber is a leading international technology group with over 12,000 employees at over 100 locations worldwide.
  • The Pharma Business Area delivers solutions for companies producing and packaging medicines.
  • Koerber Japan / Pharma Machinery Division provides solutions and services for local pharmaceutical customers with a wide variety of products including inspection machines, cartoners, blister machines, material handling equipment, and isolators.

Equal Opportunity

  • We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.