Dental Receptionist / Front Desk Coordinator ( Full Time )
PDS Management Services, LLC · Albany, NY, US
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About the Role
Be the welcoming face of our pediatric dental practice! Pediatric Dentistry of Albany is hiring a Full-Time Dental Receptionist / Front Desk Coordinator to join our fun, fast-paced team. If you're organized, friendly, and passionate about providing excellent service to families, this is the perfect opportunity to build your career in dental administration - plus, enjoy a $1,000 sign-on bonus!
Responsibilities
- Greet patients and families with warmth and professionalism
- Check in patients, collect forms, and update health records
- Verify insurance coverage and explain benefits
- Schedule, confirm, and follow up on appointments
- Review treatment plans and assist with financial coordination
- Manage front office operations and maintain smooth patient flow
- Answer phone calls, respond to inquiries, and assist with referrals
- Send appointment reminders and recall notices
Requirements
- 1+ year of dental front office experience required
- Experience with dental software (Dentrix preferred)
- Excellent communication and multitasking skills
- Friendly, calm, and professional-especially with children and families
- High school diploma or equivalent required
- Must be able to commute or relocate to Albany, NY
Location
- Albany, NY
Work Type
- Full-Time
- In-person
Education Level
- High school diploma or equivalent
Salary/Compensations
- $24.00 - $28.00 per hour
- $1,000 Sign-On Bonus
- Quarterly performance bonuses
Benefits
- Full Benefits Package
- 401(k) retirement plan
- Health, dental, vision, and life insurance
- FSA and HSA accounts
- Paid time off (PTO)
- Employee referral bonus program
- Staff discounts
About the Company
- At Pediatric Dentistry of Albany, we combine expert pediatric care with a welcoming, family-friendly atmosphere.
- As our Patient Coordinator, you'll play a vital role in creating a great first impression and ensuring every visit is smooth and stress-free - for parents and kids alike.