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About the Role
The Residential/Program Aide assists with the client's basic needs, working in conjunction with the social services team to monitor and provide appropriate basic services to individual clients.
Responsibilities
- Perform regular area inspections to ensure shelter rules are adhered to.
- Monitor sitting areas, laundry rooms, and cafeteria to ensure clients adhere to schedules and drop-in rules.
- Track locks for all lockers.
- Provide clients with locks, linen, and toiletries.
- Remove contraband items from dorms and inform clients of shelter regulations.
- Store and remove client property from the client storage/locker area.
- Maintain required documentation in case records in written and computer databases (CARES) and update client records per governmental and agency policy.
- Complete intakes for new clients and provide orientation to the shelter program and DHS rules and regulations.
- Collect client identification and other necessary documents during initial intake.
- Assist clients with daily living skills and with cleaning areas, laundry, and hygiene.
- Fill in for kitchen and maintenance staff when necessary.
- Lift 50 pounds.
- Perform all duties as assigned.
Requirements
- High School Diploma or GED required.
- 1-year experience dealing with homeless or special needs population.
- Excellent communication skills.
- Knowledge of DHS requirements and protocols.
Skills
- Communication skills
- Knowledge of DHS requirements and protocols
Location
- NYC
Work Type
- Full-time
Experience Level
- 1 year experience
Education Level
- High School Diploma or GED
- Associate's degree preferred
Salary/Compensations
- $18.00 Hourly
About the Company
- Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.
- We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives.
- We are a results-driven organization that focuses on empowerment and impact.
Equal Opportunity
- EOE