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About the Role
As a Self-Checkout Host at Sprouts Farmers Market, you are the face of the company, delivering exceptional customer service while customers scan and self-pay for their items. You will oversee self-checkout units, ensuring customer satisfaction through prompt and friendly service, assisting customers with scanning, weighing, bagging, and payment, and monitoring scanning accuracy.
Responsibilities
- Oversee self-checkout units, ensuring complete customer satisfaction through prompt and friendly service.
- Assist customers as they scan, weigh, bag and pay for their own items, ensuring a smooth and seamless process.
- Serve multiple customers at once and anticipate issues before they occur.
- Answer questions, and assist with issues that arise (large items, scanning/weighing issues, payment issues, etc.).
- Monitor scanning activity to ensure scanning accuracy.
- Invite Sprouts customers to use self-checkout lanes, especially if lines are forming in other lanes.
- Maintain knowledge of weekly ad items, promotions and events; provide direction of product location throughout the store.
- Ensure that self-checkout areas are always maintained in a clean and orderly condition, and execute all other related duties as assigned.
- Thank customers as they leave the self-checkout area.
Requirements
- Be 18 years of age, and have a high school diploma or GED equivalent.
- Previous experience in a retail, customer service, or sales environment; 1-2 years of cashier experience preferred.
- Have a positive attitude and the ability to positively interact with our customers.
- Be able to operate front end equipment; register, calculator, scanner.
- Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
- Have good communication skills, and the ability to take direction and participate in a team environment.
- Be able lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
- Be able to use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
- Have strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills.
Skills
- Customer service
- Communication skills
- Cash handling
- Mathematical skills
- Attention to detail
Location
- Sprouts Farmers Market
Work Type
- Flexible schedules
Experience Level
- 1-2 years cashier experience preferred
Education Level
- High school diploma or GED equivalent
Benefits
- Competitive pay
- Sick time plan
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for you and one other family member in your household on all purchases made at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(K) Retirement savings plan with a generous company match
- Company paid life insurance
- Contests and appreciation events throughout the year full of prizes, food and fun!
- Bonus based on company and/or individual performance
- Affordable benefit coverage, including medical, dental and vision
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company paid short-term disability coverage
- Paid parental leave for both mothers and fathers
- Paid holidays
- DailyPay - access earned wages the next business day
About the Company
- Sprouts Farmers Market is one of the fastest growing retailers focused on inspiring healthy living.
- Our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.
- We are committed to fostering an inclusive, respectful, and caring workplace culture.
- Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth.
Equal Opportunity
- Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.
- California Residents: We collect information in accordance with California law, please see here for more information.