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About the Role
Support the implementation, administration, maintenance, and troubleshooting of end-user technology solutions. Responsible for supporting endpoint management platforms, device lifecycle processes, identity and access management technologies, and end-user productivity tools. The Endpoint Engineer works closely with senior engineers and technology teams to ensure endpoint devices remain secure, compliant, and operational while delivering a positive employee experience.
Responsibilities
- Build, maintain, and optimize Windows desktop and laptop images, endpoint systems, and device lifecycle processes.
- Support endpoint management, software deployment, patching, remediation, inventory, and health monitoring activities using platforms such as Microsoft Intune, BigFix, SCCM, and other approved technologies.
- Configure, manage, and support desktop, laptop, iOS, and Android devices, including mobile device management, security policy enforcement, and endpoint compliance requirements.
- Support privileged access management and identity security controls, including CyberArk privileged account onboarding, access validation, endpoint administration controls, and related compliance activities.
- Troubleshoot and resolve escalated incidents involving endpoint devices, applications, endpoint management tools, Microsoft 365 services, authentication, licensing, device registration, synchronization, and related productivity technologies.
- Assist in implementing endpoint security measures that protect devices from malware, unauthorized access, and other threats.
- Develop and maintain basic PowerShell scripts, technical documentation, procedures, configurations, support records, and operational reports.
- Collaborate with senior engineers, administrators, internal teams, and external vendors to support system upgrades, migrations, technology deployments, major incident response, issue resolution, and service improvement efforts.
- Stay informed of emerging endpoint management technologies, endpoint security trends, and industry best practices.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements.
- Participate in all required and recommended training and development.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities.
- Responsible for regular and predictable attendance including punctuality.
Requirements
- Minimum 3 years' Experience supporting and administering Microsoft technologies and endpoint systems.
- Minimum 2 years' Experience supporting Windows application deployment and endpoint management platforms.
- Minimum 1 years' Experience supporting Microsoft 365 services and applications.
- Minimum 1 years' Experience with scripting or automation technologies such as PowerShell.
- Experience supporting Microsoft Intune, SCCM, endpoint management, or mobile device management platforms.
- Bigfix Administration. Creating software packages, reports, and management of endpoints preferred.
- Experience working within a Credit Union, Financial Institution, or regulated industry preferred.
Skills
- Microsoft Intune
- BigFix
- SCCM
- PowerShell
- Microsoft 365
- Endpoint Management
- Mobile Device Management
- CyberArk
- Technical Troubleshooting
- Customer Service
Location
- Hudson Valley
Work Type
- Full-time
Experience Level
- 3+ years
Education Level
- Bachelor's Degree or equivalent experience
Benefits
- Base & Variable Pay Structures
- Paid Personal, Holiday & Volunteer Time Off
- Professional Development & Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental & Vision Coverage
- 401(k) With Employer Match & Non-Elective Employer Contribution
- Life, Short-term & Long-term Disability Insurances
- Discounted Loan Rates & Fees
About the Company
- Hudson Valley Credit Union offers a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Come be part of a Great Place to Work!
Equal Opportunity
- Hudson Valley Federal Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.