Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Client Advisor Mandarin Speaker Part-Time (32 hrs) F/M – London Selfridges role.

Rezi rewrites your resume against Moncler Group's job description. Free.

Tailor your resume to this Client Advisor Mandarin Speaker Part-Time (32 hrs) F/M – London Selfridges role.

Rezi rewrites your resume against Moncler Group's job description. Free.

Tailor my resume

Don't guess if your resume is good enough.

See how it scores against the Client Advisor Mandarin Speaker Part-Time (32 hrs) F/M – London Selfridges posting at Moncler Group — free, in seconds.

Don't guess if your resume is good enough.

See how it scores against the Client Advisor Mandarin Speaker Part-Time (32 hrs) F/M – London Selfridges posting at Moncler Group — free, in seconds.

Get my score

About the Role

MONCLER is seeking a part-time Mandarin-speaking Client Advisor for their London Selfridges location. Client Advisors will guide clients through the brand's values and heritage, understand their needs, and build lasting relationships. The role involves achieving individual and team sales targets.

Responsibilities

• Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary
• Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment
• Achieves excellent selling performances and results
• Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management
• Actively cooperates during preparation and execution of inventories, product replenishment and stock activities
• Ensures that company policies, procedures and standards are adhered to at all times
• Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner

Requirements

• Previous experience in sales roles
• Experience in structured fashion luxury/retail companies
• Experience in Menswear is a plus
• Passion for retail, client service and luxury fashion
• Excellent understanding of the luxury sector and product sensitivity
• Strong communication skills
• Willingness to evolve in the organisation
• Digitally aware and open to new ways of working
• Ability to work in a fast-paced, changing environment

Skills

• Mandarin
• English
• Communication skills
• Clienteling

Location

• London Selfridges

Work Type

• Part-time (32 hours)

Equal Opportunity

• Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.