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About the Role
This role is within the Healthcare Division, offering the chance to specialize in handling healthcare and clinical negligence claims for insurers, healthcare providers, and private medical organizations. You will manage a caseload of aesthetic treatment claims and other healthcare litigation matters valued up to £50,000, with supervision and support provided.
Responsibilities
- Acknowledge instructions and liaise with clients, Court, and parties.
- Draft appropriate Court documentation.
- File and serve documentation at Court and upon third parties.
- Liaise with the Insured and witnesses to draft witness statements.
- Obtain additional information and/or documentation from insurer clients and/or third parties to progress negotiations.
- Follow up on outstanding instructions and actions to ensure timely responses.
- Create bundles, instruct Counsel, and review records or relevant documentation.
- Provide general assistance and ad hoc duties to support lead File Handlers.
- Ensure timely and accurate input of case management and matter information into the system.
- Ensure compliance with the SRA Code of Conduct 2015.
Requirements
- Experience in a legal or claims handling environment is essential.
- Experience preferably involving healthcare, clinical negligence, personal injury, or insurance claims.
- Alternatively, holds an appropriate legal qualification.
- Experience negotiating with and influencing 3rd parties to obtain information.
- Ability to prioritize workload.
- Ability to effectively work to set deadlines.
- Experience dealing with calls and inquiries from insurers, brokers, and other relevant parties.
- Experience gathering and recording information.
- Experience using a Claims/Case Management system.
Skills
- Strong analytical skills
- Strong organisational skills
- Ability to manage a varied caseload
- Confidence to provide clear and practical advice to clients under supervision
- IT Literate
- Excellent attention to detail
- Good communication skills
- Good telephone skills
Location
- London UK
Work Type
- Permanent
- Full Time
Experience Level
- Junior
Education Level
- Appropriate legal qualification
Benefits
- Davies Incentive Plan
- 25 days holiday per year (increases with service, option to buy/sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support, and virtual wellbeing
- Death In Service (after 1 year's service)
- Pension Contribution (5% Employee / 3% Employer)
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- *after successfully completing probation
About the Company
- The role is positioned within the Healthcare Division.