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About the Role
Working under the Manager of Logistics, this role performs item maintenance on materials systems, provides liaison support for INFOR, and is responsible for the maintenance of the Par Excellence system. The position serves as the primary advisor on supply charge capture from a materials perspective and performs quality control and project management for the facility's supply ordering and capture systems.
Responsibilities
- Establish par levels for departments to meet supply needs by reviewing usage and meeting with department managers.
- Ensure necessary data is collected to add or update patient charge items in relevant systems.
- Ensure stocked supplies on patient care units are presented to facilitate ordering.
- Perform quality control on the patient charge policy from a materials perspective.
- Serve as primary advisor and implementer for future patient charging systems.
- Track and share vendor handling fees from the distributor.
- Attend meetings to ensure facility attains financial or operational goals surrounding the patient billing/charging system.
- Support the smooth operation of the JIT (Just in Time) supply system.
- Ensure a high level of Customer Service Satisfaction to clinical and patient care users.
- Motivate others across the organization to assist in accomplishing hospital goals.
- Train staff in the procedures of materials patient charge supply systems and operational initiatives.
- Participate in CPI and other Revenue, Supply or Customer Service groups.
- Respond to all emergency situations on a twenty-four (24) hour basis.
- Review back orders to determine critical supply levels and order supplemental supplies.
- Identify substitute products when the primary is not available.
- Work with other departments to redistribute critical supplies.
- Perform additions, changes, and deletions to INFOR item master files, template files, and location files.
- Perform additions, changes, and deletions to the Patient Charge Labeling System and troubleshoot as necessary.
- Provide reports and data using MS Office products for various projects.
- Liaise with other interfaced systems to ensure smooth flow of accurate information between billing systems.
- Support Unit Materials Associates staff in obtaining critical orders.
- Train new UMA staff on the use of Materials supply ordering systems, INFOR and Par Ex.
- Meet with UMA staff to inform them of product changes.
- Serve as a member of the Equipment Product and Standards (EPS) committee.
- Enforce the use of contracted items to achieve hospital savings.
- Coordinate and implement product conversions.
- Coordinate product returns to vendors or storerooms.
- Process Return Goods Authorizations (RGA) with vendors.
- Redistribute supplies that cannot be returned to other departments.
- Monitor levels of returns to determine if Par levels need adjustment.
- Perform weekly Clean & Safe rounds to maintain JACHO readiness.
- Inspect supplies for expiration dates, cleanliness, and stock rotation.
- Ensure supplies are stored correctly and not in soiled utility rooms.
- Inspect Materials Management department services for quality.
- Report staffing issues to the Materials Manager.
- Coordinate supply moves when departments relocate.
- Meet with departments prior to moves to set up supply systems.
- Assist new departments in setting up their supply ordering systems.
- Meet with YNHH prime vendor weekly to review performance.
- Assist Patient Care units with special supply ordering needs.
- Source and order special supply needs for patient care units.
Requirements
- A minimum of five years hospital supply delivery, or equivalent experience.
- 3 to 5 years' experience in supply aspects of Materials Management.
- Three (3) to five (5) years of progressively responsible experience in supply management and Information Technology operations in a health care setting.
- Must be able to push, pull, lift up to 40 lbs.
Skills
- Ability to facilitate complex and multi-layered projects related to supply distribution, tube system operations, and special inventory coordination.
- Coordinates and implements new systems while acting as liaison for hospital, vendors, and special customer groups.
- Ability to organize and document project assignments while working independently within established time frames.
- Strong interpersonal, communication, and customer focused service skills.
- Competence in the use of materials management systems INFOR, Par Excellence system and SRSII.
- Ability to learn and master various information systems in support of daily tasks.
- Strong customer service skills.
- High degree of skill in IT applications.
- Well versed in all applications of the Microsoft Office product suite.
- Able to learn various YNHH IT system applications.
- Ability to work well with many disparate departments.
- Ability to work with minimal supervision.
Location
- YNHHS
Work Type
- Full-time
Experience Level
- 5+ years experience
- 3-5 years experience
Education Level
- High school degree or equivalent with computer processing courses completed
- 1 to 2 years advanced associates or bachelors degree level coursework
- Associates degree preferred
- Bachelor's degree or equivalent work experience preferred
About the Company
- To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Equal Opportunity
- EEO/AA/Disability/Veteran