Field Applications Scientist - Bioinformatics - Northeast
Oxford Nanopore Technologies · NY, US
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About the Role
Partner closely with our Sales team and customers to provide pre- and post-sales technical expertise across our sequencing platforms and software. Help researchers design experiments, analyze data, and achieve successful outcomes while strengthening long-term relationships.
Responsibilities
- Partner with Sales to deliver high-quality technical consultations across the sales cycle.
- Provide back-up technical support to adjacent territories.
- Deliver technical presentations, seminars, trainings, and on-site engagements at key accounts and scientific conferences.
- Guide customers on experimental design, software usage, analysis workflows, and best practices for ONT technologies.
- Manage key customer relationships from a technical perspective to ensure successful adoption and outcomes.
- Document and track customer interactions, inquiries, and actions in the CRM.
- Monitor competitive technologies and market trends.
- Share actionable insights with commercial and product teams.
Requirements
- PhD in Life Sciences or equivalent experience in a commercial, customer-facing scientific role.
- Prior field applications/technical support experience.
- Hands-on experimental design and genomic data analysis experience (e.g., whole-genome and transcriptome).
- Long-read sequencing experience is a plus.
- Strong foundation in genetics, genomics, molecular biology, cell biology, bioinformatics or related disciplines.
- Background working with large NGS datasets and pipelines such as genome assembly/annotation, variant calling, structural variants, transcriptomics, or phylogenetics.
- Proficiency in one or more of Python, R, Perl.
- Comfortable in UNIX environments.
- Experience in cloud computing platforms such as AWS.
- Proven experience in high performance compute clusters.
Skills
- Genetics
- Genomics
- Molecular Biology
- Cell Biology
- Bioinformatics
- NGS datasets
- Genome assembly/annotation
- Variant calling
- Structural variants
- Transcriptomics
- Phylogenetics
- Python
- R
- Perl
- UNIX
- AWS
- High performance compute clusters
Location
- Northeast region
- New England
- NY
- NJ
- PA
Work Type
- Field-based
- Frequent local customer visits
- Occasional overnight travel
Experience Level
- Prior field applications/technical support experience
- Hands-on experimental design and genomic data analysis experience
Education Level
- PhD in Life Sciences
- Equivalent experience in a commercial, customer-facing scientific role
Salary/Compensations
- $97,479 - $121,849
Benefits
- Eligible for annual bonus
- Eligible for stock awards
- Healthcare benefits
- Company 401(k) plan with company match
- Short-term disability coverage
- Long-term disability coverage
- Basic life insurance
- Commuter benefits
About the Company
- Our goal is to bring the widest benefits to society through enabling the analysis of anything, by anyone, anywhere.
- The company has developed a new generation of nanopore-based sensing technology for faster, information rich, accessible and affordable molecular analysis.
- The first application is DNA/RNA sequencing, and the technology is in development for the analysis of other types of molecules including proteins.
- The technology is used to understand and characterise the biology of humans and diseases such as cancer, plants, animals, bacteria, viruses, and whole environments.
- With a thriving culture of ambition and strong innovation goals, Oxford Nanopore is a UK headquartered company with global operations and customers in more than 125 countries.
Equal Opportunity
- No terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation.
- Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.