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About the Role
The Youth Counselor is responsible for building positive relationships with youth, ensuring their safety, care, supervision, and emotional support within secure residential settings serving youth ages 11 to 21. The goal is to help each young person become a productive member of society. This position involves direct physical intervention during emergencies, following agency safety protocols.
Responsibilities
- Provide direct supervision of residents 24/7 and always know their whereabouts.
- Ensure compliance with daily routines, schedules, and program structure.
- Maintain a clean, safe, and secure environment throughout the residence.
- Use Safe Crisis Management (SCM) techniques and approved methods to manage behavior and respond to crises.
- Address and redirect negative behavior respectfully and appropriately.
- Uphold all ACS, OCFS, and agency regulations and safety standards.
- Support residents with daily living needs including hygiene, meals, clothing, and health.
- Accompany youth to school, appointments, court, and group activities.
- Provide individual and group counseling to residents.
- Assist with family engagement and development, including court-ordered visits.
- Implement group and individual treatment plans using the Missouri approach (MYSI).
- Participate in and apply the Missouri approach to manage group dynamics and help youth engage in program work.
- Promote a positive peer culture and manage group interactions effectively.
- Attend all required training, meetings, and conferences, mandated by ACS, OCFS, and the agency.
- Communicate regularly with supervisors, case planners, and team members about resident needs and concerns.
- Demonstrate commitment to the program’s mission by supporting a safe, caring, and therapeutic environment.
- Build and model healthy, respectful relationships with youth and coworkers.
- Complete and submit all required documentation, including logs, incident reports, and behavior assessments.
- Maintain accurate records in line with agency and regulatory standards.
- Ensure proper use and supervision of agency supplies and equipment.
- Participate in planning and leading educational, recreational, and enrichment activities.
- Provide safe transportation for residents to court and other appointments.
- Perform other duties as assigned by supervisors.
Requirements
- High School Diploma
- Associate’s degree + 2 Years of Direct Services in Mental Health or Juvenile Justice Programming
- Bachelor’s Degree + 1 Year of Direct Services in Mental Health or Juvenile Justice Programming preferred.
- Valid NYS Driver’s License REQUIRED
- Must be able to perform routine office and support tasks (e.g., using computers, phones, printers, and climbing stairs), and travel between Rising Ground sites.
- Must also be able to perform approved physical restraints with youth.
- Youth Counselor must possess the physical strength, stamina and agility to support weights equivalent or greater than their own body weight up to 250lbs.
- This position requires successful completion of Safe Crisis Management (SCM) training, which includes both a written assessment and a physical demonstration of restraint techniques, as outlined by the program and regulatory requirements.
- Ongoing employment is contingent upon the successful completion of all required SCM refresher courses.
Skills
- Safe Crisis Management (SCM)
- Physical intervention
- Counseling
- Documentation
- Communication
Location
- Five boroughs
Work Type
- 40-hour
- non-exempt
- Mandatory overtime
- Not a work from home position
- Full-time
Experience Level
- 2 Years of Direct Services in Mental Health or Juvenile Justice Programming
- 1 Year of Direct Services in Mental Health or Juvenile Justice Programming preferred.
Education Level
- High School Diploma
- Associate’s degree
- Bachelor’s Degree
About the Company
- Rising Ground is an organization that provides services within secure residential settings.
Equal Opportunity
- It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.