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About the Role
As Director of Sales, you'll own the hotel's overall sales strategy - from annual planning and forecasting to day-to-day account management and team leadership. You'll lead the property sales team, drive proactive and reactive selling efforts, and ensure that every piece of business sold is accurately contracted, communicated, and executed in partnership with Revenue Management, Food & Beverage, Front Office, and Operations.
Responsibilities
- Serve as the strategic business leader of the hotel's sales department, owning reactive and proactive sales activity, segmentation, catering, group, and business travel sales
- Develop and implement the annual sales business plan and budget in alignment with property revenue goals and brand strategy
- Own monthly, quarterly, and annual revenue goals, and lead weekly sales and pace meetings with the General Manager and Revenue Management
- Build and grow relationships with key corporate, group, association, social, wedding, government, and business travel accounts
- Continuously prospect for new business through sales calls, outreach, networking, site tours, and structured prospecting plans
- Own the group and catering pipeline from lead through turnover, ensuring contracts, deposits, and commercial terms are completed accurately and on time
- Partner with Operations to ensure rooming lists, resumes, BEOs, billing instructions, and VIP requirements are accurate and communicated on time
- Prepare and maintain accurate sales forecasts, analyze market trends, and monitor STR, RevPAR Index, and booking pace to identify market share opportunities
- Ensure all leads and RFPs (including Cvent) are responded to within established timelines, and maintain accurate records in Hyatt Envision and other CRM systems
- Coordinate property-level marketing initiatives with Palette Hotels and Hyatt/JdV brand resources
- Recruit, hire, train, coach, and develop the sales team to deliver results and uphold a people-first culture
- Manage the sales budget, maintain required reporting, and ensure satisfactory results on brand QA and ownership audits
Requirements
- Proven senior sales leadership experience in a hotel environment, ideally with group, catering, and business travel sales experience
- Strong track record of revenue growth, account development, and team leadership
- Ability to sit for extended periods for administrative work, and stand/walk during property tours and client visits
- Ability to lift, push, or carry up to 20 lbs. occasionally
- Flexibility to work variable schedules, including evenings, weekends, holidays, and travel as needed
Skills
- CRM/sales systems (Hyatt Envision or similar)
- Lead management platforms (Cvent)
- Strong analytical skills
- Excellent communication
- Negotiation
- Relationship-building skills
Location
- Nyack, NY
Work Type
- Full-time
Experience Level
- Senior sales leadership
Benefits
- Highly competitive salaries
- Outstanding health benefits
- Extensive training and development programs
- Promotion within the organization
- Positive team-based culture
About the Company
- At Hotel Nyack, a JdV by Hyatt Hotel, we're looking for a strategic, results-driven Director of Sales to lead our property's sales vision and drive revenue growth across rooms, group, catering, and business travel.
- At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates.
Equal Opportunity
- Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.
- Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.
- Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.