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About the Role
This role supports analytical aspects of the application product life cycle, collaborating with customers to understand needs, gather specifications, create business cases, and translate business needs into detailed requirements. The incumbent will analyze data, create and execute test cases, perform root cause analysis, and ensure quality delivery. This role also involves identifying and resolving risks, analyzing market trends, building organizational knowledge, and mentoring junior resources. A thorough understanding of end-to-end system impacts is required.
Responsibilities
- Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
- Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
- Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
- Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
- Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
- Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.
- Other duties as assigned.
Requirements
- 3 - 5 years in IS/IT
- 1 - 3 years in Lean/Six Sigma experience
- 1 - 3 years in the Health Insurance Industry
- 1 - 3 years in the Healthcare industry
- Information Technology Infrastructure Library (ITIL)
- The Open Framework Group (TOGAF)
- Six Sigma
- Project Management Professional (PMP)
- Employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.
- Comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures.
- Comply with all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.
- Comply with the company’s Code of Business Conduct.
- Adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
Skills
- Analytical Skills
- Problem-Solving
- Communication Skills
- Report Writing
- SQL
- Agile Methodolgy
- Agile Project Management
Location
- Office-Based
Work Type
- Office-Based
Experience Level
- 3 - 5 years in IS/IT
- 1 - 3 years in Lean/Six Sigma experience
- 1 - 3 years in the Health Insurance Industry
- 1 - 3 years in the Healthcare industry
Education Level
- Bachelor's Degree in Business Management, Information Systems, or closely related field
Salary/Compensations
- $68,400.00 - $105,900.00
About the Company
- enGen
Equal Opportunity
- Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
- California Consumer Privacy Act Employees, Contractors, and Applicants Notice