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About the Role

As the Director, Digital Delivery Portfolio, you will help shape the future of digital media in Canada. You will foster dynamic collaboration across Digital Products & Innovation (DP&I) teams, oversee the portfolio of digital programs and initiatives, explore opportunities presented by artificial intelligence (AI), and leverage agile and project management methodologies. Your expertise will be vital to optimizing budget management, driving performance, boosting efficiency, and maintaining high service quality. You will lead and inspire a team of professionals, navigate complex challenges, and make decisions that will shape the future of the organization. You will also ensure leadership teams and stakeholders receive relevant updates on project progress.

Responsibilities

Maintain a scalable project and program management and governance structure aligned with our product lines and cross-functional initiatives.
Foster a culture of continuous improvement by developing and refining operational processes.
Manage a strategic portfolio of project and program management services for DP&I, from initial analysis through to execution and delivery.
Produce regular reporting, including performance indicators and metrics, executive summaries and ad hoc analysis.
Work closely with the Finance and Operations team.
Provide close oversight of initiative and program budgets and costs, as well as resource allocation.
Proactively evaluate shifting functional needs, capacity constraints, risk management and interdependencies.
Lead and develop our project leads, program managers and business analysts across the organization.
Serve as a change management agent to facilitate adoption within a rapidly evolving media landscape.
Communicate the status of the project and program portfolio to stakeholders across all business units.
Deliver on business objectives while maintaining exceptional service quality.

Requirements

Proven track record of leading similar digital delivery operations in a large organization.
At least 10 years’ experience in project/product management, including direct people management and team leadership.
At least 10 years’ experience working in Agile environments with collaboration tools such as Jira and Confluence.
Significant breadth of knowledge and understanding in key areas of digital project development, such as architecture, strategy and creation, application development and operations support.
Exceptional organizational skills to balance competing priorities, respond to urgent requests and meet tight deadlines.
Proven ability to make sound strategic decisions and drive high-level planning.
Proven communicator, leader and team builder.
Strong engagement and interpersonal skills.
In-depth knowledge of the media industry, with an emphasis on digital platforms.
Availability for occasional travel across Canada.
Candidates may be subject to skills and knowledge testing.
A mandatory Criminal record check.
Other background checks may be conducted based on the operational requirements of the position.

Skills

Project management
Agile
AI integration
Lean methodologies
Kanban methodologies
Jira
Confluence
Digital project development
Architecture
Strategy
Creation
Application development
Operations support
Organizational skills
Strategic decision-making
Communication
Leadership
Team building
Engagement skills
Interpersonal skills
Media industry knowledge
Digital platforms knowledge

Location

Toronto, Ontario

Work Type

Hybrid
Telework
Permanent
Full time

Experience Level

At least 10 years’ experience in project/product management
Direct people management and team leadership experience

Education Level

Master’s degree in project management
Project management certification desirable
Agile certification desirable

About the Company

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms.
Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance.
CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity.
We create and tell stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country.
We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.

Equal Opportunity

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity.
We value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster.
If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to recruitment@cbc.ca.