Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Office Supervisor role.
Rezi rewrites your resume against Summit Health's job description. Free.
Tailor your resume to this Office Supervisor role.
Rezi rewrites your resume against Summit Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Office Supervisor posting at Summit Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Office Supervisor posting at Summit Health — free, in seconds.
About the Role
The Office Supervisor is responsible for assisting in managing, overseeing, and ensuring the successful administrative, financial, and operational aspects of an urgent care location. This role supports a patient-centric urgent care experience and ensures an inviting and hospitable environment.
Responsibilities
- Managing team members in partnership with Practice Manager
- Supporting a patient-centric urgent care experience from welcome to departure of the facility and ensuring an inviting and hospitable environment
- Supporting overall functions of the site, team, and providers with day-to-day operations
- Managing the performance of the site; understanding patient visit volume, registration delays, and post-discharge follow-up needs
- Assisting the Practice Manager in preparing the schedule for non-providers
- Ordering medical supplies, medications, vaccinations, and office supplies for the site
- Opening and closing the site as required
- Assisting the Practice Manager in administrative and operational responsibilities
- Building strong positive communication with providers and working as a team to enhance practice success
- Ensuring staff maintain professionalism, coaching, managing, and developing staff
- Managing the team through interviewing, performance reviews, promotions, and discipline
- Collaborating with the HR team to formalize staff development plans and manage employee relations
- Maintaining patient confidentiality in accordance with policy, procedure, and HIPAA requirements
- Interacting with patients and families at discharge in a courteous and respectful manner, resolving disputes, and reviewing patient satisfaction cards
- Directly managing site employees
Requirements
- High School Diploma or GED required
- Minimum 1 year of supervising or managing experience required OR a degree in management
- Ability to successfully multitask
- Good computer skills (knowledge of a PC, Microsoft Office programs)
- Exceptional communication skills
- Comfortable with delivering constructive feedback and counseling management
- Basic Life Support (BLS) certification required at time of hire
Skills
- Bilingual language skills (required or preferred based on site location)
Location
- On-site
Work Type
- Full-time
- On-site
Experience Level
- Minimum 1 year of supervising or managing experience
Education Level
- High School Diploma or GED
- Bachelor’s degree in management, business or other applicable degree preferred (will consider relevant management experience in lieu of degree)
Salary/Compensations
- $24.00 - $27.00 per hour
Benefits
- Medical coverage
- Dental coverage
- Life insurance
- Disability insurance
- Vision coverage
- FSA coverages
- 401k savings plan
About the Company
- Physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
- Serves millions of patients in traditional practices, patients' homes and virtually through VillageMD and its operating companies: Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
- Innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Equal Opportunity
- Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.