Front of House Team Member
Look Cinemas (Black Box Management Group) · Dobbs Ferry, NY, US
4 hours agoImpress employers and recruiters.
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About the Role
As a Front of House Team Member at LOOK Dine-In Cinemas, you will be the face of our brand, providing outstanding customer experiences and ensuring our guests have an unforgettable time. Join us in creating a welcoming and enjoyable environment where movie lovers can indulge in excellent food and entertainment!
Responsibilities
- Embody and uphold the company's Core Values, Code of Conduct, and Operational Guidelines
- Take ownership for all guest interactions and prioritize the overall guest experience
- Greet and welcome guests with passion
- Assist guests in using the OneDine system for ordering
- Be knowledgeable about menu items and provide recommendations
- Maintain cleanliness standards in the venue, including theater seats, handrails, and tables
- Stay informed about the films and events playing in our theaters
- Resolve guest issues with the support of the management team
- Cultivate an encouraging and collaborative working environment with all LOOK team members
- Enforce alcohol, food, safety, and sanitation regulations
Requirements
- A genuine passion for providing outstanding guest service
- Excellent vocal and motivational skills to engage with guests and encourage your team
- TABC certification and a Food Handler's license
- Ability to lift up to 50 lbs
- Capability to stand for 6 to 9 hours at a time
- Availability to work flexible shifts, including nights, weekends, and holidays
Skills
- Guest service
- Vocal communication
- Motivational skills
- Team collaboration
Benefits
- Competitive compensation package
- Complimentary food
- Free movie viewings
About the Company
- Brought to you by the original founder of in-theater dining with over 20 years of experience, we are thrilled to announce our rapidly growing new brand—LOOK Dine-In Cinemas!
- We seamlessly integrate movies with excellent food and the newest technology to deliver guests with our signature uninterrupted theater experience!
- LOOK will be welcoming millions of visitors each year so get ready for high volume, great energy and incredible career path opportunities!
- We want to ensure every guest and teammate has an incredible experience and is excited to come back for more!
Equal Opportunity
- The Company will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law.
- Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
- This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.