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About the Role
We are looking for our next great team member to join our management team and lead our Housekeeping Department.
Responsibilities
- Hiring and leading the Housekeeping staff to ensure excellent quality of service to our guests.
- Providing clear direction in assigning and instructing housekeeping and laundry staff in details of work.
- Planning, organizing, and monitoring staff activities to ensure compliance with quality assurance standards set by hotel.
- Conducting continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.
- Managing finances of housekeeping and laundry operations including budget and inventory controls.
- Analyzing data and compiling reports on expenditures, wages, labor, and supplies in relation to hotel financial forecasts and budget.
- Establishing and maintaining adequate supplies for efficient operation of the department.
- Distributing and delegating workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses.
- Monitoring house count and making staffing adjustments accordingly.
Requirements
- At least 3+ years prior experience in a similar hotel position.
- Prior experience managing a unionized workforce.
- Excellent communication and leadership skills.
- Pride in providing excellent service and high level of cleanliness of the rooms for our guests.
- Great attention to detail.
- Passion for our industry and for providing quality of service to our customers.
- Flexibility to work a variety of different shifts, including days, evenings and weekends.
Skills
- Leadership
- Communication
- Attention to detail
- Budget management
- Inventory control
- Staff management
Location
- New York
Work Type
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- $95,000.00 - $105,000.00 Annually
Benefits
- Highly competitive wages
- An exceptional benefit plan for eligible associates & their family members
- 401K matching program for eligible associates
- Flexible scheduling
- Discounts with Crescent managed properties in North America for associates & their family members.
About the Company
- NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer.
- Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern.
- Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today.
- At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests.
- We know our Associates are the shining stars of what we do!
Equal Opportunity
- At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
- We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
- By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.