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About the Role

Salesforce is hiring Deployment Strategists who are customer-facing advisors defining AI strategy, shaping agentic solutions, and driving measurable adoption for enterprise customers. You will translate complex business challenges into agentic AI deployments that go live and generate real value, with engagements typically lasting 12 weeks or less. Your impact ensures customers realize lasting, scalable value from the solutions your team builds. This role specifically assesses candidates for Global Public Sector (Government, Nonprofit and/or Education) opportunities.

Responsibilities

• Lead end-to-end customer engagement across the complete value lifecycle — Identify → Commit → Deploy → Consume — owning outcomes at every stage.
• Define the customer's Agentic AI strategy and roadmap, leading design workshops, agent design sessions, and jobs-to-be-done analysis.
• Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems, with responsible AI governance.
• Manage engagement delivery end-to-end timelines, stakeholder communication, risk escalation, and progress reporting.
• Own adoption, consumption, and expansion metrics within your engagement scope, identifying blockers and developing strategies for value realization.
• Partner closely with Forward Deployed Engineers to align strategy with technical execution, keeping the team focused and on track.
• Develop customer solutions supported by AI tools like Cursor, Claude, and Salesforce's coding products.
• Serve as the primary customer-facing contact for Government, Nonprofit, and/or Education customers, building trust-based relationships with senior stakeholders.
• Present proposals, decisions, and outcomes in terms of business value, not just technical detail.
• Assess customer readiness for AI adoption and guide change management and process transformation.
• Synthesize field insights and translate them into actionable product feedback for Salesforce's Agentic AI platform roadmap.

Requirements

• A degree in Computer Science or a related field.
• 4+ years of experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology.
• Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments.
• Prior customer-facing delivery experience (consulting, professional services, or technical advisory).
• Demonstrated understanding of the Salesforce platform and ecosystem, including Agentic AI capabilities and Data Cloud.
• Working knowledge of one or more programming languages: Python, JavaScript, Java, or Apex.
• Proven ability to lead and own complex, ambiguous engagements end-to-end — from discovery through to measurable outcomes.
• Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices.
• Strong project and program management skills — ability to run multiple work-streams, manage stakeholder expectations, and keep delivery on track in ambiguous environments.
• Ability to travel 25% of the time to customer sites.

Skills

• Agentic AI strategy
• Data Cloud
• Enterprise systems
• Responsible AI governance
• Program management
• AI/LLM solution design
• Conversation design
• Python
• JavaScript
• Java
• Apex
• Change management
• Organizational design
• Enterprise transformation
• NLP
• RAG architectures
• Model evaluation frameworks

Location

• California
• New York
• Boston
• Chicago
• Seattle
• Washington DC

Work Type

• Onsite
• Hybrid

Experience Level

• 4+ years experience in strategic solutioning, technical advisory, or delivery leadership or program management for enterprise cloud or SaaS technology
• Prior customer-facing delivery experience

Education Level

• Degree in Computer Science or a related field

Salary/Compensations

• $134,750 - $287,910 annually
• $148,190 - $316,750 per year in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC

Benefits

• Time off programs
• Medical
• Dental
• Vision
• Mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

About the Company

• Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
• The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
• Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
• Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive and free from discrimination.
• Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
• This policy applies to current and prospective employees, and covers recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and all other aspects of employment.
• Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
• Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.