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About the Role

Salesforce is hiring Forward Deployed Engineers—experienced Technical Builders who design, build, and deploy agentic AI solutions directly inside enterprise customer environments. You'll work as part of a delivery team, partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one. Engagements range from a single large strategic customer to multiple accounts simultaneously. The common thread is real code, real environments, and measurable business impact. This work spans configuration, customization, and full-stack deployment — shipping solutions customers depend on. By applying through this job posting, you will be assessed specifically for Global Public Sector (Government, Nonprofit and/or Education) teams.

Responsibilities

Develop AI agents and experiences that take real actions for real organizations.
Design agent intelligence: prompts, reasoning, tool calls, and integration with customer systems, leveraging our Agentic AI platform and current LLM techniques.
Own technical components end-to-end: from architecture choice to deployed, validated, and observable in production.
Build and integrate data pipelines on Salesforce Data 360, Snowflake, Databricks, and customer data platforms.
Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes.
Contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months.
Co-build alongside customers and partners, sharing best practices and enablement as you go.
Surface platform gaps, edge cases, and field insights to senior Engineers and the product team.
Partner with the Deployment Strategist in your pod to translate customer business challenges into agentic solutions that actually ship.

Requirements

Production experience required.
Builder mindset non-negotiable.
Degree in Computer Science or a related field.
3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in an AI tech stack, full-stack development, or working with frontier models.
Prior customer-facing technical delivery experience (consulting, professional services, or forward deployed engineering) is a requirement.
Proven experience managing and delivering customer-facing projects within Public Sector, Higher Education, or Nonprofit environments.
Fluent in at least one of Python, JavaScript/TypeScript, Java, or Apex — and willing to add to that list as the work demands.
Hands-on experience with LLMs and prompt engineering.
Deep understanding of data modeling, APIs, and integration patterns.
Ability to hold your own in a room with sales teams and customer architects.
Ability to ship quality code and evaluate AI outputs with engineering rigor.
Actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.
Thrive in a collaborative team environment.
Excited to travel ~25% of the time, working directly alongside customers.

Skills

AI-Powered Development
AI tools (Cursor, Claude, Salesforce coding products like Vibes)
Agentforce
Data
Platform
Headless architectures
Prompt engineering
Data modeling
APIs
Integration patterns
Salesforce platform experience
Agent frameworks (LangChain, LlamaIndex)
Orchestration patterns
Cloud data platforms (Snowflake, Databricks, BigQuery)
Data engineering
Platform architecture
Headless deployments

Location

Remote
California
New York
Boston
Chicago
Seattle
Washington DC

Work Type

Full-time
Hybrid

Experience Level

3+ years of software engineering or technical delivery experience
6-10 years for Senior levels

Education Level

Degree in Computer Science or a related field

Salary/Compensations

$88,970 - $287,910 annually
$97,860 - $316,750 per year in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life and disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era?
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all.
Salesforce believes we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.