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About the Role

This position focuses on optimizing the end user experience through the application of evidence-based human factors methods to healthcare technology. In your pivotal role as User Experience Designer, you will apply human factors and user‑centered design principles to support the development and evaluation of digital and medical device technologies. You will conduct all phases of the user‑centered design process, including field observations, interviews, design workshops, formative and summative usability testing, and post‑implementation evaluation. You also will collaborate with cross‑functional partners to translate user experience findings into actionable insights that improve usability, clinical workflow integration, safety, and system performance.

Responsibilities

Ensures system design compliance with relevant regulatory requirements.
Exhibits strong organizational and interpersonal skills, both for internal and external projects.
Works collaboratively and independently to move projects forward.
Carries out all phases of the user-centered design process to ensure that all products and services meet institution safety standards and end-user needs.
Works with research, operational, and external client teams to conduct formative and summative user testing of digital and medical device technologies.
Conducts qualitative data collection and analysis to define user experience and clinical workflow integration requirements.
Translates data into actionable insights and design requirements.
Work closely with designers, developers, and researchers to define project goals and integrate findings into the product development process.
Conducts user research to improve the team’s understanding of end-user needs, workflows, and potential technology design solutions.
Applies human factors and user-centered design principles to research and operational projects.
Conducts user testing, task analyses, interviews, design workshops, and direct observation of clinical and patient work to understand the environment of use, current workflows, and user needs.
Defines and implements usability testing plans including scenarios and tasks to meet project testing priorities.
Organizes and manages multiple projects simultaneously.
Works with designers and developers to create positive user experiences.
Promotes value of user experience across organization.

Requirements

Bachelor's Degree (or equivalent experience)
Master’s level degree in human factors, human computer interaction, ergonomics, applied cognitive psychology, systems engineering, or related field preferred.
Human Factors Engineering (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate Human Factors Engineering in practical applications of moderate difficulty.
Contributes to the development of innovative user interface designs in response to marketing requirements, user analyses, product innovation, technology, and business needs.
Conducts research to understand consumer trends, needs, and physiological findings.
Performs anthropometric, biomechanics, ergonomic and systems safety analyses to product development programs and proposals.
Business Systems Analysis (Novice): Demonstrates the ability to conduct business systems analysis tasks in a team environment or independently to build or enhance a simple system.
Has conducted the basic phases of business systems analysis including analyzing problem areas and preparing business requirements definitions.
User Interface (Novice): Has worked with various levels of relationship management throughout the development of projects.
Has participated in and conducted meetings with users.
Has kept users informed of system status via standard reporting techniques.
Has met the continuing service needs of user groups, including requests for changes in work content.
Has met unplanned requirements without disruption in service levels.
Demonstrated an orientation and sensitivity to customer service.

Skills

Human Factors Engineering
Business Systems Analysis
User Interface Design
Usability Testing
Qualitative Data Collection
Data Analysis
User Research
Clinical Workflow Integration
Systems Engineering
Ergonomics
Applied Cognitive Psychology

Location

Nashville, TN

Work Type

Onsite
Full-time

Experience Level

2 years

Education Level

Bachelor's Degree
Master's Degree preferred

Benefits

Health benefits
Disability benefits
Retirement benefits
Wellness offerings

About the Company

With eight hospitals and over 180 clinics, Vanderbilt Health is the region’s largest comprehensive academic health system.
Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out its mission of moving medicine forward through preeminent programs in patient care, education and research.
The Department of Anesthesiology at Vanderbilt University School of Medicine has a long tradition of innovation, keeping the department in the vanguard of clinical discovery, basic science research, and translational application of new knowledge throughout perioperative medicine.
At Vanderbilt Health, we support each other and encourage excellence among all who are part of our workforce.
High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Equal Opportunity

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity.
EOE/Vets/Disabled.