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About the Role

The Senior DevOps Engineer will provide Site Reliability engineering to all current and new automation services and write/update/maintain code. This role offers the chance to work on projects that have a meaningful impact on millions of people, utilizing cutting-edge technology and collaborating with passionate professionals.

Responsibilities

Monitor CI/CD pipelines, Kubernetes clusters, and application health dashboards.
Triage alerts, apply documented fixes for low/medium issues, and escalate complex incidents to Senior DevOps.
Write, update, and maintain basic scripts, YAML configs and Terraform/Ansible modules under senior guidance to support deployment and infrastructure changes.
Perform smoke testing and validation of deployments in dev/staging environments.
Verify that monitoring, logging, and alerts function correctly after code or config changes.
Participate in design sessions and code reviews with senior engineers.
Build expertise in Linux, containers, Git, IaC, and observability tools while following team standards and change control processes.
Maintain wiki, up-to-date runbooks, deployment guides, and troubleshooting documentation to reduce knowledge silos and support faster incident response.
Perform special projects and initiatives as assigned.

Requirements

Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply.
A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties.
A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in '1' above.
A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in '1' above.
A satisfactory combination of education and experience equivalent to '1', '2' or '3' above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in '1' above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in '1' above.
In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience.
Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience.
Undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in '1' above.

Skills

CI/CD pipelines
Kubernetes clusters
Application health dashboards
Basic scripts
YAML configs
Terraform/Ansible modules
Linux
Containers
Git
IaC
Observability tools

Location

Brooklyn, NY

Work Type

Onsite
Full-time
Permanent

Experience Level

Senior
Three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT)
Eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity
Four (4) years of progressively more responsible, full-time, satisfactory experience
Six (6) years of progressively more responsible, full-time, satisfactory experience
Three (3) years of experience as described in '1' above
Eighteen (18) months of administrative, managerial, executive or supervisory experience

Education Level

Master's degree in computer science
Baccalaureate degree
Four-year high school diploma or its educational equivalent
Undergraduate credits
Graduate credits in computer science

Salary/Compensations

USD 68214 - USD 170000

Benefits

Great benefits
Chance to work on projects that have a meaningful impact on millions of people
Opportunity to work with cutting-edge technology
Collaborate with other passionate professionals

About the Company

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help run better across New York City.
From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century.
Agency: TECHNOLOGY & INNOVATION

Equal Opportunity

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
OTI participates in E-Verify