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About the Role
The Parts Warehouse Representative is responsible for accurately checking in and stocking shelves with received parts. This role involves receiving stock, filling parts orders with a high degree of accuracy, speed, and efficiency, and delivering extraordinary customer experiences.
Responsibilities
- Accurately check in and stock shelves with received parts.
- Receive stock and fill parts orders with a high degree of accuracy, speed, and efficiency.
- Work with service drive employees to ensure a timely turnaround of parts needed for internal jobs.
Requirements
- Genuine interest in providing an exceptional customer experience.
- Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
- Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
- Safe working knowledge of shop tools and equipment.
- Dealership experience.
- Ability to use empathy, technical expertise and understanding of company policies to satisfy customer requests.
- Ability to understand, keep abreast of, and comply with federal, state, and local regulations that affect parts department including but not limited to hazardous waste disposal, emergency response, safe driving and OSHA Right-to-Know.
- Ability to ensure use proper safety equipment.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to process data and organize it for management analysis.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions.
- Ability to understand and follow work rules and procedures.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Ability to interact well with others and be a positive influence on morale of department, dealership and organization.
- Lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
- Stand for prolonged periods of time.
- Push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis.
- Hear and talk.
- Perform repetitive motion.
- Works evenings, weekends and holidays as required.
Skills
- Customer service skills
- Computer proficiency
- Brand knowledge (preferred)
- ASE Certification (preferred)
- i-Car Certification (preferred)
- Specific manufacturer's certification (preferred)
Location
- BMW Service Center
Work Type
- Full-time
Experience Level
- One year related experience
- Two years related experience (preferred)
Education Level
- High school diploma or equivalent
- Associate's degree (A. A.) (preferred)
Benefits
- Health care options (medical, dental and vision)
- 401k savings and retirement plan with company match
- Training, resources and opportunities for career growth and advancement
About the Company
- BMW Service Center is a Penske Automotive Group dealership.
- Penske Automotive Group (PAG) strives to create a positive and challenging workplace that promotes excellence and achievement.
- PAG is a Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
- PAG was named to Glassdoor's Best Places to Work.
- PAG has a values-driven culture built on integrity, professionalism, excellence and teamwork.
- PAG offers state-of-the-art facilities and excellent working conditions.
Equal Opportunity
- Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace.
- Some positions may require applicants to possess a valid driver's license and have a good driving record.