Customer Advisor I at Delta Sonic | Erie County, NY, US | Rezi

Customer Advisor I at Delta Sonic

Customer Advisor I

Delta Sonic · Erie County, NY, US

Today

Customer Advisor I

Delta Sonic · Erie County, NY, US

17 hours ago
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About the Role

Delta Sonic is seeking Customer Advisors to join their award-winning team. This role involves educating customers on carwash and detail shop services, transacting purchases, and maintaining cash handling procedures in a fast-paced environment.

Responsibilities

  • Greeting all customers in a positive, enthusiastic, professional manner
  • Educating customers on carwash and detail shop services
  • Transacting customer purchases
  • Maintaining proper cash handling procedures
  • Following all position-specific procedures
  • Undergoing training in the Delta Tech position to enhance product knowledge

Requirements

  • Hired into the entry-level position of Delta Technician
  • Excellent communication skills
  • Passion for providing great customer service
  • Competitive drive with a desire to rank amongst the top advisors
  • Unwavering honesty and integrity
  • Courteous and professional demeanor
  • Prior experience in automotive service writing, customer service, and/or sales is preferred
  • Ability to compute basic mathematical calculations
  • Willingness to work in all weather conditions, both indoor and outdoor environments, and extreme temperature conditions
  • Ability to work with a sense of urgency
  • Willingness to adapt easily to change
  • Ability to stand in an assigned work location, walk, and bend for long periods of time
  • Ability to lift moderate amounts of weight
  • Willingness to work a flexible schedule
  • Year-round schedule availability is required

Skills

  • Customer service
  • Sales
  • Communication

Work Type

  • Full-time

Experience Level

  • Entry-level

Salary/Compensations

  • $16.50 per hour (Delta Technician)
  • $16.50 per hour plus commission (Customer Advisor)

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k
  • HSA
  • FSA

About the Company

  • Delta Sonic is an award-winning company recognized nationally as a Top Place to Work.
  • They offer a variety of career paths, flexible schedules, team member discounts, scholarship opportunities, and fun recognition programs.
  • Delta Sonic provides outstanding opportunities and a positive work culture.

Equal Opportunity

  • Equal opportunity employer
  • Delta Sonic participates in the E-Verify Program.