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About the Role
Responsible for the overall control of equipment returned by customers for repair and/or modification from receipt through shipping for assigned projects or product lines.
Responsibilities
- Learns and transacts Oracle NYR basic functions
- Determines warranty or non-warranty status of returned equipment and prepares work order to authorize the repair and/or modification
- Moves assigned product from workstation to workstation as necessary through the entire repair process
- Coordinates with Quality Assurance to prioritize the workflow within their area
- Expedites repairs and material through receiving and shipping
- Interfaces with internal customers to provide status of repairs
- Analyzes engineering change notices and determines the impact to assigned products, orders material as necessary
- Responsible for job progress to schedules, reporting of status and removal of bottlenecks
- Coordinates with Program Management and Service Management to determine priorities and sets priorities based on available resources, schedule needs and customer demands
- Monitors the entire repair process, expedites operations that delay schedules and alters schedules to meet unforeseen conditions
- Requests Purchase Requisitions to procure required repair parts or to return equipment to subcontractors for repair; tracks performance and expedites completion
- Interfaces with internal customers to provide status of repairs and projected delivery
- Attends status meetings with internal customers and reports out on assigned products
- Obtains and provides inputs to the Commercial Asset Visibility (CAV) System, if applicable to assigned products
- All tasks performed under supervisory guidance and direction
- Performs other duties as assigned
- Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC
- Able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents
- Recognition of Foreign Person visitors by badge differentiation
- Understand and follow authorization procedures for bringing foreign visitors into facilities (VAL)
- Understand the Export and ITAR requirements for shipments leaving the US
- Manage vendor approvals for ITAR manufacturing and services
Requirements
- 1-3 years related experience and/or training or equivalent combination of education and experience
- Ability to interact with varying levels of management, subordinates, co-workers and customers as needed
- Ability to review and interpret Engineering documentation, Bills of Material and Product Change Notices (PCNs) to understand how they affect changes to their assigned products
Skills
- High school diploma, associate's degree or equivalent from a two-year college or technical school
- Knowledge of PC’s and various software
Location
- US
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- High school diploma
- Associate's degree
- Equivalent from a two-year college or technical school
Salary/Compensations
- $47,437 - $74,981
Benefits
- Medical
- Dental
- Vision
- 401k
- Flexible spending accounts
- Health savings accounts
- Accident benefits
- Life insurance
- Disability benefits
- Paid vacation & holidays
- PTO
- Shift premium may be offered for alternative shifts
About the Company
- TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s).
- TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
- Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.