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About the Role
The Housekeeper is responsible for cleaning and servicing assigned guestrooms and maintaining the cleanliness of public hotel areas according to established standards. This role emphasizes accommodating guest preferences, efficiency, quality, and contributing to a hospitable environment.
Responsibilities
- Engage guests, coworkers, and managers professionally and respectfully.
- Provide pleasant and professional services to all hotel guests.
- Clean assigned guestrooms and replenish guest amenities and supplies.
- Report and turn in lost and found items.
- Prepare work orders for maintenance needs in guest rooms or public areas.
- Maintain a clean and organized supply cart and housekeeping storage areas.
- Operate and maintain housekeeping equipment.
- Properly maintain all work equipment, tools, and supplies.
- Maintain the cleanliness of the laundry room and associate rest/locker rooms.
- Deliver cots, cribs, and other guest supplies upon request.
- Perform special deep cleaning tasks as assigned.
- Clean assigned public areas including lobby, corridors, offices, lounges, banquet areas, pool facilities, entranceways, elevators, public restrooms, and fitness room.
- Remove trash from refuse areas in student areas as assigned.
- Respond to guest requests and inquiries with sensitivity and immediacy within 10 minutes.
- Comply with all department, hotel, and company policies and procedures.
- Perform duties within the housekeeping department, such as houseman, laundry attendant, or lobby attendant.
Requirements
- Open availability required, including weekends.
- Previous housekeeping experience preferred.
Skills
- Accommodating guest preferences
- Efficiency
- Quality service
- Social demeanor
- Professionalism
- Respectful communication
- Immediacy in service
Location
- Rochester, New York
Work Type
- Full-time
- Flexible scheduling
Experience Level
- Preferred previous housekeeping experience
Salary/Compensations
- $16 - $17 per hour
Benefits
- Competitive compensation package
- Full benefits package
- Flexible scheduling
- Extensive training and opportunities to advance
- Free employee parking
About the Company
- The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York.
- Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.
- We are committed to satisfying our customers, working collaboratively, and providing career development opportunities for our employees.