Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Patient Services Representative II role.
Rezi rewrites your resume against Sutter Health's job description. Free.
Tailor your resume to this Patient Services Representative II role.
Rezi rewrites your resume against Sutter Health's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Representative II posting at Sutter Health — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Patient Services Representative II posting at Sutter Health — free, in seconds.
About the Role
Serves as the first point of contact for patients entering the medical facility, facilitating intake procedures, and ensuring optimal patient care while adhering to regulations.
Responsibilities
- Greets and checks-in patients
- Verifies patient information
- Schedules appointments
- Updates Electronic Health Record (EHR)
- Facilitates intake procedures such as completion of healthcare and insurance forms
- Collects payments for services
- Gains confidence and cooperation from patients, families, and healthcare providers through competent job performance and effective communication
- Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety
- May be responsible for performing specific tasks or orienting other staff to the department
Requirements
- Equivalent experience will be accepted in lieu of the required degree or diploma
- Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- Ensure the privacy of each patient’s Protected Health Information (PHI)
- Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives
Skills
- Basic knowledge of insurance policies and procedures, as well as patient billing
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel
- Well-developed time management and organizational skills
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
Location
- San Francisco
Work Type
- Full Time
- Days
Experience Level
- 1 year of recent relevant experience
Education Level
- HS Diploma or equivalent education/experience
Salary/Compensations
- $31.28 to $43.78 / hour
Benefits
- Comprehensive benefits package
About the Company
- Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Equal Opportunity
- EOE/M/F/Disability/Veterans