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About the Role
We are looking for a Social Account Manager to join our growing social team on an initial 6-month fixed-term contract. This is an exciting opportunity to play a key role on a new and prestigious account in the luxury alcohol space, helping deliver best-in-class social content and campaigns for one of the world's most iconic luxury brands.
Responsibilities
- Act as a day-to-day point of contact for client stakeholders, building strong and trusted relationships.
- Lead regular client meetings, status calls and project reviews.
- Confidently manage client feedback and approvals processes.
- Ensure client expectations are clearly understood and consistently exceeded.
- Identify opportunities to add value and proactively contribute ideas that strengthen the client relationship.
- Lead the planning and delivery of social content across multiple platforms.
- Manage content calendars, workflows, stakeholder reviews and publishing schedules.
- Oversee the development of social-first creative from briefing through to final delivery.
- Ensure all content is aligned to brand guidelines, channel best practice and campaign objectives.
- Champion social excellence and help maintain high standards across all outputs.
- Own timelines, scopes and deliverables across multiple projects and workstreams.
- Coordinate effectively across strategy, creative, production and wider agency teams.
- Manage budgets and resources where required.
- Anticipate risks and identify solutions before issues arise.
- Ensure projects are delivered on time, on budget and to the highest quality.
- Support the development and delivery of social performance reporting.
- Translate data into actionable insights and recommendations.
- Monitor platform developments, emerging trends and cultural moments.
- Help identify opportunities to optimise content performance and audience engagement.
Requirements
- Experience in social media, digital marketing or integrated communications, ideally within an agency environment.
- Proven experience managing social content programmes and campaigns.
- Experience working directly with clients and multiple internal stakeholders.
- Experience using management, reporting, measurement and social listening platforms such as Wrike, Sprinklr or similar.
- Experience delivering social reporting, insights and performance recommendations.
- Experience working with influencer and creator campaigns.
- Understanding of broader digital marketing channels, including paid social, display and search.
- Experience working on premium, lifestyle or luxury brands would be highly advantageous.
Skills
- Excellent understanding of the social media landscape and major platforms including Instagram, TikTok, YouTube, Facebook and LinkedIn.
- Strong understanding of social content, community engagement and platform best practices.
- Passion for social media, culture, trends and emerging digital behaviours.
- Ability to think strategically while maintaining a strong grasp of executional detail.
- Exceptional organisational and project management skills.
- Proven ability to manage multiple workstreams in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Ability to manage competing priorities and tight timelines effectively.
- Outstanding written and verbal communication skills.
- Strong client relationship management capabilities.
- Ability to influence and collaborate with stakeholders at all levels.
- Confidence presenting recommendations, work and results internally and externally.
- Positive, proactive and solutions-focused mindset.
Work Type
- Fixed-term contract
Experience Level
- Account Manager
- Senior Account Manager
About the Company
- We’re a creative communications agency specialising in PR, social media and events.
- Our sole purpose in life is to deliver insightful ideas that have big commercial impact.
- We create branded initiatives designed to get press coverage and spark positive conversations.
- We do this because we believe brands should entertain and add value to consumers’ lives.
- Our job is making content contagious, and we've been getting the job done since 2007.
Equal Opportunity
- Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination.
- We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.