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About the Role
Operates and assists guests and management with the safe loading and unloading of boats on dry stacks and lifts. Provides excellent customer service through interaction with all guests.
Responsibilities
- Operates travel lifts and safely moves around guests boats
- Maintains lift loading/unloading areas, ramps, and lift entrances in a safe manner.
- Provides a welcoming environment for all staff and guests.
- Is knowledgeable about, follows, and enforces all marina policies, procedures, and protocols.
- Follows all established opening, on-shift, and closing policies and procedures.
- Conducts and legibly documents daily inspections of lifts, tows, and conveyors.
- Effectively communicates problems to Supervisors and/or lift maintenance personnel.
- Instructs participants in the proper use of marina facilities, equipment, and activity offerings.
- Maintains Marina/Boat Maintenance including motors, steering, electrical, and docks.
- Performs other duties as assigned.
Requirements
- Must be at least 18 years of age.
- Must have a strong work ethic and be dependable.
- Ability to understand verbal and written instructions effectively.
- Must have strong customer service and communication skills.
- Ability to recognize when a problem has occurred and communicate it to management.
- CPR/First Aid Certification.
- Adequate computer skills to create spreadsheets, access email, and use engine diagnostic software.
- Responsible for creating and maintaining a boat maintenance schedule and checklists for all boats.
- Good organization.
- Must be able to work outdoors in variable, adverse weather conditions for extended periods.
- Ability to lift 50 pounds, shovel, rake, and engage in repetitive pushing and pulling motions.
- Must have the ability to stand for the entire duration of shift.
- Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
- Constantly communicates and receives verbal communication with other employees in a fast-paced environment.
- Physical presence at the job site is essential to perform job duties.
Skills
- Customer service
- Communication
- Computer skills
- Organization
Work Type
- Full-time
Salary/Compensations
- 20.00 USD Hourly
About the Company
- Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States.
- Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.
Equal Opportunity
- Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.