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About the Role

As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services. This role requires working outdoors in a fast-paced, safety-obsessed aviation environment.

Responsibilities

Guide inbound/outbound airplanes to and from the gate.
Transport, lift, load/unload, sort and transfer passenger baggage, cargo, and mail material in and out of aircraft bins, belt loader, or baggage carts in a safe manner.
Safeguard customer baggage, air cargo, and airmail from weather, loss, theft, damage, and/or destruction.
Clean aircraft passenger cabins between flights and stock aircraft with needed supplies.
Operate heavy equipment such as pushback equipment and maintain visual contact with Wing Walkers to ensure the equipment is free of any danger.
Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart, and deicers; or manually push and pull push carts and containers.
Operate equipment to move luggage and cargo, tow planes between gates, and refill water tanks and lavatories.
Receive and record customer baggage, air freight, mail, and company materials as required.
Pick up, deliver, and transport cargo and baggage to and from aircraft, which could include wheelchairs, strollers, live animals, and other vital property of passengers, and prepare records in connection with these responsibilities.
Complete paperwork and forms connected with work assignments pertaining to procedures and enter data into company's information system as required.
Follow company procedures and protocols to ensure we are always operating in a safe and responsible manner.
Complete all training when required by company, airport governing authority, or customer.
Be on time, be prepared, and be safe.
Be willing to work flexible hours, including nights, weekends, and holidays.
Take reasonable care for the health, wellbeing, safety, and security of themselves and others.
Cooperate with management to comply with legal requirements.
Do not intentionally or recklessly interfere with or misuse company-provided equipment for health, wellbeing, safety, security, or welfare.
Inform management of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to management.
Carry out work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.
Fully understand AGI Health & Safety and Security policies.
Attend training courses as may be required by AGI.

Requirements

Must be at least 18 years of age.
Possess a high school diploma, GED, or work experience equivalent.
Possess a valid driver’s license with a clean driving record.
If work location is in the United States, must have authorization to work in the United States.
If work location is in Canada, must have authorization to work in Canada.
Must complete ramp and SIDA training to obtain airport authority identification security.
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency.

Skills

Good Communication Skills
Basic math skills
Computer skills
Problem-solving skills
Time management skills
Ability to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner.
Ability to calculate weight and balance calculations for planes.
Ability to use computer systems to track cargo and baggage.
Ability to troubleshoot issues during loading and unloading.
Ability to manage time effectively to complete tasks efficiently in a fast-paced environment.
Ability to lift/carry/push/pull and move items 70 pounds or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces.
Ability to carry heavy items up and down narrow jetway stairs.
Ability to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Ability to work in cramped or high places.
Ability to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities.
Ability to work outside in all types of weather, around jet and machinery noises.

Location

U.S.
Canada

Work Type

Full-time
Part-time

Experience Level

One+ year of relevant experience (Preferred)

Education Level

High school diploma
GED

Salary/Compensations

$22.51 - $23.00 per hour

Benefits

Paid vacation
Medical / dental / vision for full-time qualified employees
Medical coverage for part time employees
Free uniforms
Free on-the-job training
Company-matched 401(k) program
Company-paid employee assistance program
Voluntary life insurance
Travel discounts on car rentals, hotels, and cruises

About the Company

Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada.
AGI is the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures.
Our Ground division has a strong reputation in aviation ground services.
We are committed to providing the highest quality service and continuing our outstanding safety track record.
As we continue to grow, we only look for the best in the industry.
The successful AGI team member brings their “A” game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!

Equal Opportunity

Alliance Ground International is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.