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About the Role
The dine-in food and beverage Servers are core team members of the scratch kitchen restaurant. All Team Members must demonstrate customer service expertise by providing an individualized, exceptional guest experience.
Responsibilities
- Deliver an amazing hospitality experience to guests, anticipating, delivering, and exceeding their expectations.
- Understand the restaurant menu to engage guests on choosing menu items and answer their questions.
- Guide guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments.
- Understand restaurant seating layout, server area divisions, and how to deliver food within the restaurant.
Requirements
- Previous experience is not required; training will be provided.
- Excellent customer service skills and etiquette.
- Ability to execute proper sanitation practices and safety procedures.
- Must meet state minimum age for serving alcoholic beverages.
- Possess a current Food Handler’s Card where applicable, or assistance will be provided to obtain one.
- Ability to multi-task in a fast-paced, team-work environment.
Skills
- Customer service
- Menu knowledge
- Order taking
- Payment processing
- Multi-tasking
- Teamwork
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $11.35 / hour + tips
Benefits
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- Closed on Thanksgiving and Christmas at most locations
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
About the Company
- P.F. Chang's takes PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for their craft, respect for their people, and an unwavering commitment to excellence.