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About the Role
The Main Banker is responsible for documenting and verifying the accuracy of all incoming and outgoing currency, coins, vouchers, tickets, bank deposit and other monetary instruments. This role maintains the accountability of the main bank and vault in accordance with established internal controls, policies, procedures, and gaming regulations.
Responsibilities
- Document and verify the accuracy of all incoming and outgoing currency, coins, vouchers, tickets, bank deposit and other monetary instruments.
- Maintain the accountability of the main bank and vault in accordance with established internal control, policies and procedures and gaming regulations.
- Receive cash, vouchers, chips, jackpot payout slips, and cash equivalents from general cashiers.
- Ensure proper money-handling procedures.
- Ensure compliance with all department and company policies, procedures, internal controls, and government regulations.
- Safeguard company assets and prepare all necessary paperwork.
- Prepare deposits to the bank.
- Maintain the main bank, reimbursing cashiers and receiving soft count funds from the count room and revenue drop from other departments.
- Monitor and manage inventory level and balance.
- Perform basic troubleshooting for the ATM/TRV kiosk and other self-service kiosks on the gaming floor.
- Function as a cashier if needed.
- Provide outstanding customer service and employee relations at all times.
- Present oneself in a neat and clean appearance at all times.
- Perform other duties as assigned.
- Demonstrate consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
- Demonstrate a working knowledge of our marketplace; actively and collaboratively assist in building the best practices necessary for the Company’s success.
- Demonstrate an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
- Demonstrate the courage and initiative to present new ideas and perspectives to create positive results.
- Exhibit respectful consideration of viewpoints, situations and others.
- Put the guest at the forefront of every decision.
Requirements
- Must be at least 18 years old.
- Ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
- Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission.
- Quick learner of the concepts, principles, practices and procedures of the Casino Cage.
- Detail oriented.
- Ability to understand the need for accuracy when handling cash, chips and other cash equivalent forms.
- Ability to follow direction and accept constructive direction from Managers.
- Possesses great customer experience with every customer all the time.
- Must have working knowledge of computer input.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
- Ability to respond to common inquiries from other Team Members or guests.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and small group situations.
- Ability to compute complex mathematical calculations.
- Ability to work with mathematical concepts such as probability and statistical inference.
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
- Ability to decipher various reports and maintain reports upon request with strong decision-making and problem-solving skills.
- Ability to work well under pressure and deadlines.
- Must be able to interact with internal and external guests in a professional manner.
- Must be able to work varying schedules to reflect the business needs of the property.
Skills
- Currency handling
- Computer input
- Customer service
- Mathematical calculations
- Problem-solving
- Decision-making
Location
- New York
Work Type
- Full-time
Experience Level
- Two (2) years relevant experience with currency handling
Education Level
- High school Diploma preferred
- Any special certifications or licenses
Salary/Compensations
- $30.5925 - $40.7900 per hour
About the Company
- Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
- We are looking to hire an enthusiastic and dedicated team of professionals.
Equal Opportunity
- The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law.
- We welcome the strength of diversity in our workforce.