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About the Role
Our Pharmacy Clerks play a meaningful role in the health and wellbeing of our customers by supporting the day-to-day operations of the pharmacy with care and professionalism. In this role, you'll assist customers, stock and order supplies, handle cash transactions, and help keep the pharmacy running smoothly and looking its best.
Responsibilities
- Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
- Answer the telephone promptly and provide friendly, helpful service to customers who call, including taking refill orders
- Gather patient information required to prepare prescriptions
- Stock received product and supplies and mark stickers accordingly, and keep pharmacy supplies well stocked
- Review prescriptions that have not been picked up as requested by the department manager
- Order product and supplies at the department manager's request and review invoices on product received
- Log invoices as necessary and complete cash transactions accurately
- Prepare paperwork and compile medicine for delivery orders and mail-outs at the request of the department manager
- Coordinate nursing home medicines as necessary
- Administer vaccines as allowed by law, with required certification where applicable
- Clean the pharmacy, empty garbage, and remove trash in a timely manner to ensure a clean and inviting appearance
- Maintain the confidentiality of customers' private medical information at all times
- Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Assist in other areas of the store as needed and take on special projects as assigned
- Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
- Report to work when scheduled and on time
Requirements
- Must be 18+
- Follow written, verbal, or diagrammatic instructions with attention to detail
- Add, subtract, multiply, and divide whole numbers accurately
- File, post, and organize materials; copy data accurately between records; and gather basic information through customer interactions
- Guide customers and provide clear, helpful direction in a professional and compassionate manner
- Maintain a high level of discretion and integrity when handling confidential patient information
- Employment is contingent upon the successful completion of a pre employment drug screen
Skills
- Customer service
- Attention to detail
- Basic math skills
- Filing and organization
- Communication
- Discretion and integrity
- Vaccination administration (with certification)
Location
- Onsite
Work Type
- Full-time
- Hourly
Experience Level
- Over six months up to one year of similar or related experience preferred
Education Level
- High school diploma or equivalent experience required
Salary/Compensations
- $13.00 to $16.25 per hour depending on experience
Benefits
- Visit Benefits | Hy-Vee for information on company benefits
About the Company
- At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.