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About the Role

As a Visual Impairment Rehabilitation Officer, you will support residents with sensory impairments to build practical skills, confidence, and independence within their local communities.

Responsibilities

• Carry out needs-led assessments and deliver tailored rehabilitation programmes for residents of all ages living with visual, hearing, or dual sensory impairments.
• Focus on practical daily living skills, mobility and orientation training, and low vision support.
• Provide specialist advice on accessible communication methods.
• Order essential equipment within allocated budgets.
• Educate around technology accessibility features.
• Signpost to relevant sensory services.
• Work closely with families, health professionals, housing teams, and voluntary sector partners to coordinate joint assessments.
• Chair network meetings to ensure comprehensive care.
• Act as a trusted adviser to promote accessible environments across public and residential venues.
• Contribute to service development projects.
• Maintain accurate records within Council IT systems.
• Operate under statutory frameworks including the Care Act, Mental Capacity Act, and safeguarding procedures.
• Conduct home assessments.
• Train residents on local routes.
• Collaborate with partner agencies.

Requirements

• Hands-on experience working directly with people with visual and hearing impairments.
• Experience carrying out needs-led assessments.
• Experience delivering practical mobility and orientation training.
• Familiarity with low vision services.
• Familiarity with dual sensory loss.
• Familiarity with relevant statutory legislation including the Care Act, Mental Capacity Act, and safeguarding procedures.
• Organised and proactive.
• Strong problem-solving skills.
• Strong risk management skills.
• Strong record-keeping skills.
• Confidence to manage a varied caseload autonomously.
• Embody Council values of Putting Communities First, Respect, Integrity, and Working Together.
• Demonstrate compassion, resilience, and a clear commitment to fair, person-centred practice.
• Undertake an enhanced DBS with Adults barred list.

Skills

• Practical daily living skills
• Mobility and orientation training
• Low vision support
• Accessible communication methods
• Ordering essential equipment
• Technology accessibility features
• Problem-solving
• Risk management
• Record-keeping

Location

• Borough

Work Type

• Hybrid working arrangements
• Based in the Borough for 3 days a week

Experience Level

• Hands-on experience working directly with people with visual and hearing impairments
• Experience carrying out needs-led assessments
• Experience delivering practical mobility and orientation training

Education Level

• Diploma of Higher Education in Rehabilitation Studies
• FdSc in Rehabilitation Work (Visual Impairment)
• Equivalent recognised qualification

Salary/Compensations

• Competitive salary

Benefits

• Regular one-to-one supervision
• Structured training
• Opportunities to deepen technical expertise in complex rehabilitation
• Flexible hybrid working arrangements
• Annual salary increases
• Cost of living pay rises

About the Company

• Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places.
• Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
• As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence.
• We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
• In this role, being 'all in' means getting stuck in directly within the community – whether you are delivering mobility training on local streets, advising on accessible environments, or working flexibly from home and the office.
• Rehabilitation work brings complex challenges that require resilience and creative problem-solving, but every step forward enables residents to gain control and confidence.
• Your practical dedication directly reflects our commitment to getting things done together.

Equal Opportunity

• We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
• We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
• We are committed to fair, transparent, and consistent pay practices.