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About the Role

Acts as a primary liaison with Commercial customers during all phases of onboarding new banking relationships. Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis, working in close partnership with the business unit and other departments. Serves as a subject matter expert on processes and requirements for an exceptional customer experience.

Responsibilities

Partner with the Commercial Relationship Team to obtain and review information required for underwriting, documentation, and closing of complex C&I, construction, and term loans, as well as deposit accounts and other services.
Set up, process, and monitor documents and files for package completion to meet customer specifications and regulatory requirements.
Independently prepare data input sheets and provide required information for customer relationships to be boarded on the bank's servicing system(s).
Maintain files with all required documentation for third-party review and prepare files for timely audits.
Work with attorneys and other financial or legal resources to negotiate accurate documents to protect the financial institution’s interests in the credit relationship.
Set up and monitor loan and financial ticklers to ensure accuracy and timeliness.
Ensure all closing conditions are met and loans are closed within time frames, working directly with the customer.
Review and resolve customer problems/issues regarding bank products and services and facilitate processing of customer account maintenance and advance requests.
Responsible for GL Certification, including research, balancing, and certification.
Analyze property and liability insurance, title policy including title exceptions and UCC searches to ensure compliance with bank policy and procedure.
Demonstrate compliance with all bank regulations for assigned job function and apply to designated job responsibilities.
Keep up to date on regulation changes.
Follow all Bank policies and procedures, compliance regulations, and complete all required annual or job-specific training.
Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other applicable regulations.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learn, demonstrate, and foster the Columbia corporate culture in all actions and words.
Take personal initiative and be a positive example for others to emulate.
Embrace the vision to become “Business Bank of Choice”.
May perform other duties as assigned.

Requirements

More than 10 years of banking, loan administration, and documentation experience.
Highest level of specialized experience and knowledge of the commercial department/function.
Proficiency in preparing complicated reports and/or documents.
Solid loan administration experience with knowledge of complex lending structures, letters of credit, borrower-based lending, multi-phased construction, and multiple collateral properties.
Knowledge in real estate construction draw analysis, reconciliation, and disbursement.
Demonstrated ability to analyze title insurance commitment reports including title exceptions and prepare title/escrow instructions.
Proven analytical and problem-solving skills.
Ability to provide backup to manager and provide direction to other associates as needed or requested by manager.
Strong written and verbal communication skills.
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.

Skills

Commercial lending
Loan administration
Documentation
Underwriting
Regulatory compliance
Customer relationship management
Analytical skills
Problem-solving
Communication skills
Microsoft Word
Microsoft Excel

Location

8501 N Scottsdale Rd Scottsdale AZ 85253

Work Type

Onsite
Full-time

Experience Level

More than 10 years

Education Level

H.S. Diploma/GED
Bachelor's Degree in business, finance or related discipline

Salary/Compensations

$28.00 to $41.00 per hour

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation, sick days, volunteer days, and holidays

About the Company

Columbia Bank is committed to becoming the "Business Bank of Choice".

Equal Opportunity

Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.
If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.