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About the Role
The Administrative Assistant – Food & Beverage will support the Food and Beverage team with overall administrative tasks, including managing communications, visitor relations, and various office duties.
Responsibilities
- Assist the Food and Beverage team with overall administrative tasks.
- Answer the telephone professionally and connect callers to the correct parties.
- Receive visitors in a polite, courteous, and friendly manner.
- Perform word processing, filing, copying, mail distribution, and posting.
- Handle advanced word processing and clerical duties.
- Receive, sort, and route mail, e-mail, and voice messages accurately and efficiently.
- Attend periodic meetings and training sessions as required.
- Manage calendars, anticipating conflicts and handling last-minute changes.
- Oversee new hire setup, process SAR paperwork for technological needs, and ensure proper system access.
- Assist in departmental projects, acting as a project manager.
- Perform general admin duties including typing, filing, copying, faxing, mailing.
- Order, maintain, and restock office supplies and beverages.
- Maintain filing system, tracking invoices, binders, policies, and other important documents.
- Process hourly payroll for the team.
- Update daily rotations for beverage and market.
- Create and update bi-weekly schedules for teams.
- Manage calendars and track Vacation and PTO requests.
- Order everyday items and supplies for all Food & Beverage departments and special projects/banquets.
- E-file all employee documents.
- File SAR and Advertising requests and route for signature.
- Track and file Loyalty responses for RW Prime.
- Respond to RW Prime Open Table reviews within 48 hours.
- Make service request calls as needed and escort service teams on property.
- Perform other duties and projects as assigned.
Requirements
- Must be 18 years old or older.
- Must have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
- One (1) year of related executive administrative work experience.
- Must be proficient in Microsoft Office.
- Must have the ability to type 60 w.p.m. on a PC.
- Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.
- Ability to respond to common inquiries from other employees or guests.
- Ability to write detailed instructions and correspondence.
- Ability to effectively present information in one-on-one and group situations.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimal.
- Ability to work with mathematical concepts such as probability and inference.
- Ability to create, read and analyze spreadsheets of statistical data.
- Ability to decipher various reports and maintain reports upon request.
- Must be able to interact with internal and external guests in a professional manner.
- Must be able to work varying schedules to reflect the business needs of the property.
Skills
- Microsoft Office Proficiency
- Typing 60 w.p.m.
- Word Processing
- Filing
- Copying
- Mail Distribution
- Telephone Answering
- Customer Service
- Employee Relations
- Calendar Management
- Project Management
- Inventory Management
- Payroll Processing
- Scheduling
- Data Analysis
- Report Generation
Location
- New York City
Work Type
- Full-time
Experience Level
- 1 year of related executive administrative work experience
Salary/Compensations
- $21.00-$38.00
About the Company
- Resorts World New York City strives to provide our guests with world-class gaming, exquisite dining, and unique entertainment experiences.
Equal Opportunity
- The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.