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About the Role

The Resident Coordinator is a live-in professional staff position within the Office of Residence Life, responsible for supporting daily operations, supervising student staff, fostering a safe and inclusive community, and responding to student needs and emergencies.

Responsibilities

Train, supervise, and evaluate Resident Assistant (RA) staff.
Maintain regular office hours and ensure consistent accessibility to residents, families, student staff, and professional colleagues.
Oversee residence hall operations, including room assignments, RCRs, health and safety inspections, fire drills, damage assessment, and billing.
Coordinate residence hall opening and closing procedures.
Participate in the professional staff on-call rotation, responding to emergencies and various residential needs.
Provide crisis intervention and emergency response support for physical and mental health concerns, behavioral incidents, and other emergencies.
Coordinate with Public Safety, Counseling Services, Health Services, facilities staff, and other campus partners.
Support students experiencing interpersonal conflicts, emotional distress, or behavioral concerns through guidance and referrals.
Investigate alleged violations of the Student Code of Conduct and Residence Hall Handbook.
Collaborate with Public Safety and campus partners to promote a safe, secure, welcoming, and inclusive residential environment.
Develop and implement programs to promote student engagement, well-being, leadership, and community building.
Maintain accurate records and documentation related to student concerns, incidents, and operations.
Participate in departmental meetings, training, assessment, and emergency preparedness initiatives.
Perform other duties as assigned.

Requirements

Bachelor’s degree from an accredited institution.
Four (4) years of related professional experience in higher education, student affairs, residence life, housing, or a related field.
Master’s degree in Higher Education, Student Affairs, Counseling, Social Work, College Student Personnel, or a related field (preferred).
Two to four years of progressively responsible professional experience in residence life, housing, student affairs, or a related area (preferred).
Demonstrated knowledge of student personnel administration, residential program management, student development, group and organizational dynamics, and crisis response.
Experience supervising student staff and managing residential community operations.
Strong interpersonal, organizational, communication, conflict-resolution, and problem-solving skills.
Demonstrated ability to work effectively with students from diverse backgrounds and foster an inclusive residential community.

Skills

Student staff supervision
Residential program management
Student development
Group and organizational dynamics
Crisis response
Interpersonal skills
Organizational skills
Communication skills
Conflict-resolution skills
Problem-solving skills

Location

Lehman College
Bronx

Work Type

Live-in
Flexible schedule including evenings, weekends, and holidays
Occasional travel may be required

Experience Level

Four (4) years of related professional experience
Two to four years of progressively responsible professional experience (preferred)

Education Level

Bachelor’s degree
Master’s degree (preferred)

Salary/Compensations

$50,000–$60,000

Benefits

Housing within the residence hall building
RFCUNY Employee Benefits and Accruals

About the Company

The Research Foundation of The City University of New York (RFCUNY) provides services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.
Lehman College is a senior college of The City University of New York (CUNY) and is nationally recognized as a leader in fostering social mobility.
Located in the Bronx, Lehman is a four-year Hispanic-Serving Institution offering bachelor’s, master’s, and advanced degrees, as well as certificate programs across the liberal arts, sciences, and professions.
Lehman enrolls more than 14,000 students in a vibrant international community with a strong tradition of academic excellence and public service.
The College’s 37-acre, tree-lined campus and growing portfolio of online programs serve as a hub for learning, innovation, and opportunity.
Each year, thousands of community members also engage with Lehman through cultural, educational, health, and economic outreach programs.
The Division of Student Affairs supports students’ social, personal, and emotional development and promotes intellectual and ethical growth through programs, initiatives, clubs, leadership opportunities, and community engagement.
The Division comprises six subgroups: Transition and Retention; Student Health, Wellness, and Inclusion; Leadership and Engagement; Career Exploration and Professional Development; Varsity Athletics, Intramurals, and the APEX; and Housing and Residence Life.

Equal Opportunity

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer.
It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.