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About the Role
The Clinical Consultant provides clinical and application support for Baxter's vital sign and cardiology product line in hospital or clinic settings. This role ensures educational programs meet corporate and customer goals and acts as a liaison between Baxter protocol and customers.
Responsibilities
- Work directly with the sales team during the sales cycle, participating in presales activities and clinical evaluations.
- Provide clinical assistance and customer training on the intended use of vital sign and cardiology product lines, with post-training follow-up.
- Offer account management support by identifying and resolving customer complaints or issues as a liaison between the sales team and the customer.
- Identify sales force training needs and collaborate with marketing teams to develop and deliver training plans.
- Gather customer suggestions for product enhancements and collaborate with management on recommendations.
- Maintain detailed records of training and customer communication, updating Salesforce.com and clinical manager.
- Participate in a clinical on-call program for customer support on a rotational basis.
- Travel up to 80% to hospital and clinical settings, including overnights.
Requirements
- Minimum of two years in critical care, emergency department, post-anesthesia, telemetry unit, or related health practice.
- Experience as an educator in training medical and non-medical personnel.
- Knowledge of cardiac arrhythmia, hemodynamic, pulmonary artery, and cardiac output monitoring.
- Excellent oral, written, interpersonal, and presentation skills.
- Excellent organization skills.
- Experience as an educator or public speaker.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Proven ability to build relationships, work independently, and be self-motivated.
Skills
- Clinical support
- Application support
- Customer training
- Account management
- Sales support
- Product enhancement recommendations
- Record keeping
- Microsoft Office Suite
Location
- Remote
- Minnesota
- Florida
Work Type
- Remote
- Full-time
Experience Level
- Minimum of two years experience in specific healthcare settings
- Experience as an educator
Education Level
- Bachelors Preferred
Salary/Compensations
- $88,000 - $121,000 annually
Benefits
- Medical and dental coverage starting on day one
- Basic life insurance
- Accident insurance
- Short-term and long-term disability insurance
- Business travel accident insurance
- Employee Stock Purchase Plan (ESPP)
- 401(k) Retirement Savings Plan (RSP) with company matching
- Flexible Spending Accounts
- Educational assistance programs
- Paid holidays
- Paid time off (20-35 days based on service length)
- Family and medical leaves of absence
- Paid parental leave
- Commuting benefits
- Employee Discount Program
- Employee Assistance Program (EAP)
- Childcare benefits
About the Company
- Baxter believes every person deserves a chance to live a healthy life.
- Baxter is redefining healthcare delivery to make a greater impact.
- Baxter colleagues are united by the Mission to Save and Sustain Lives.
- Baxter fosters a culture of courage, trust, and collaboration.
- Baxter empowers individuals to take ownership and make a meaningful impact.
- Baxter strives for efficient and effective operations and holds employees accountable for exceptional results.
Equal Opportunity
- Baxter is an equal opportunity employer.
- Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
- Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally.