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About the Role
Homebridge is seeking a motivated System Administrator to support its hybrid infrastructure, including on-premises systems and cloud platforms like Microsoft 365 and Azure. This role ensures the stability, integrity, and efficient operation of information systems, focusing on cybersecurity, compliance, system automation, and end-user support.
Responsibilities
- Support and maintain Windows-based servers, Active Directory, DNS, DHCP, Group Policy, filesystems, and related on-premise infrastructure.
- Assist in managing Microsoft 365 and Azure AD, including Exchange Online, Teams, OneDrive, and SharePoint.
- Monitor and patch systems in alignment with industry best practices and compliance requirements (e.g., HIPAA, SOC 2).
- Support backup and disaster recovery processes.
- Assist with endpoint management (MDM, antivirus, encryption, asset tracking).
- Respond to support tickets and system alerts; perform basic troubleshooting and escalate as needed.
- Assist in vendor and project coordination (e.g., firewall, VoIP, network upgrades).
- Document systems, workflows, and changes.
- Participate in internal audits, security reviews, and compliance assessments.
Requirements
- Working knowledge of Windows Server administration, Active Directory, and domain services.
- Experience supporting Microsoft 365 and Entra ID.
- Basic understanding of networking fundamentals (TCP/IP, firewalls, VLANs).
- Familiarity with backup/recovery processes.
- Familiarity with IT security practices, including patch management and endpoint protection.
- Exposure to environments with compliance mandates (HIPAA, SOC 2) is a plus.
- Basic scripting and automation skills (e.g., PowerShell) preferred.
- Strong problem-solving and communication skills.
- Ability to work independently and collaborate with cross-functional teams.
- Exposure to configuration management tools (e.g., Intune) is a plus.
Skills
- Windows Server administration
- Active Directory
- Microsoft 365
- Azure AD
- Networking fundamentals
- Backup/recovery processes
- IT security practices
- Patch management
- Endpoint protection
- PowerShell
- Problem-solving
- Communication
- Collaboration
- Intune
Location
- Onsite (3 days per week)
Work Type
- Hybrid
Experience Level
- 1-3 years of experience as a System Administrator, IT Support Specialist, or equivalent role.
Education Level
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred but not required.
- Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified: Azure Fundamentals are a plus.
About the Company
- Homebridge believes that quality care comes from skilled and supported caregivers.
- As the State’s largest IHSS agency provider, Homebridge operates multiple programs that benefit caregivers and their clients.
- In San Francisco, Homebridge provides nearly 1/2 million hours of in-home care to more than 1,000 complexly diagnosed IHSS Medi-Cal beneficiaries each year, with a staff of more than 400 caregivers.
Equal Opportunity
- Homebridge Is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual attention, gender identity, national origin, veteran or disability status.