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About the Role
As an Air Import Specialist, you will be responsible for the movement of our customer’s air import shipments. You will coordinate and be the main point of contact for our inbound Air Import shipments from initial customer contact to final destination.
Responsibilities
- Coordinate and ensure timely bookings with airline on customer behalf
- Prepares import documentation, including entry into computer operations program, in accordance to country requirements
- Preparation of Certificate of Origin, Cargo Manifest, NAFTA Certificate, AWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
- Compliant filing with US customs
- Responsible for timely completion of import documents and coordinate with both customer, warehouse, airlines, gateway operations, and dispatch for timely movement of cargo
- Ongoing communication with customer and overseas offices in regards to shipment movement
- Follow-up with airline to keep track of arrival information and updates
- Responsible for file level profitability
- Audit charges for accuracy prior to sending to accounting for payment
- Confirm payment responsibility (depending on terms) and audit credit status if needed
- Ensure customer profiles are accurate and updated
Requirements
- Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
- Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
Skills
- Exceptional customer service skills
- Detail oriented and strong follow-up skills
- Proficient with Microsoft office (Word, Excel, Outlook) preferred
- Logis Air / Cargo Wise systems knowledge is a plus
Location
- San Francisco, California
Work Type
- Full-time
Experience Level
- Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
Salary/Compensations
- $28.64 - $38.19/hr.
Benefits
- Competitive base salary plus role dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
About the Company
- DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Equal Opportunity
- DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.