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About the Role
The Medical Coordinator role supports clinical and administrative duties, with a focus on both Medical Assistant and Patient Coordinator functions. This role is responsible for performing the highest quality of clinical and front office responsibilities to support patients and providers.
Responsibilities
- Foster a welcoming and professional environment to enhance patient care and support the provider.
- Maintain a consistent and professional office presence.
- Assist providers with medical, cosmetic, and laser procedures.
- Ensure proficiency in all treatments, as well as pre-care and post-care instructions, anticipating provider needs to optimize patient flow.
- Prepare and maintain exam rooms before and after procedures.
- Ensure equipment is in working order and perform daily inventory checks on supplies, including retail and cosmetic products.
- Alert the team and General Manager of any low supplies as needed.
- Oversee the stocking of medical supplies and equipment.
- Ensure that all supplies are adequately stocked and maintain inventory records as requested.
- Properly document prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, and patient consent forms.
- Manage follow-up appointments and track inventory used during each visit.
- Take payments, manage patient scheduling, and ensure proper documentation of insurance cards, referrals, and demographic information.
- Uphold privacy standards, ensuring sensitive information is handled securely, per HIPAA regulations.
- Complete daily financial tasks, including accurate cash handling, entering charges and payments, and ensuring cash is properly accounted for at the end of each shift.
- Handle petty cash and deposit all collected payments securely.
- Answer all phone calls promptly, confirm Zocdoc appointments, and make outgoing calls for patient retention.
- Maintain an organized and neat work area, ensuring patient privacy is preserved.
- Ensure that patient records are created and maintained accurately.
- Check emails and scan inboxes regularly to address time-sensitive issues.
- Perform other duties as assigned by supervisors.
Requirements
- Previous healthcare experience is required.
- High School Diploma or GED required.
- Must be proficient in Microsoft Word, Excel, and Outlook.
- Must be familiar with HIPAA and OSHA compliance.
Skills
- Strong communication skills.
- Strong interpersonal skills.
- Strong organizational skills.
- Proficiency in EMR systems and patient scheduling tools preferred.
- Certification as a Medical Assistant is highly encouraged.
- Professional demeanor.
- Reliable.
- Dedicated to maintaining high-quality service standards.
Location
- Brighton Office
Work Type
- Full-time
- 30+ hours per week
Experience Level
- 6 months to 1 year of experience in a dermatology or medical environment preferred.
Education Level
- High School Diploma or GED required
- Advanced education is encouraged
- Certification as a Medical Assistant is highly encouraged
Salary/Compensations
- $16.50-21 per hour
Benefits
- Medical (Virtual Care included)
- HSA/FSA
- Dental
- Vision
- 401K
- Company Sponsored Short Term Disability (Only applicable for non-California employee)
- Pre-tax savings available for public transit commuters
- Your birthday is an additional personal holiday
- Employee discounts on Schweiger skin care products & cosmetic services
About the Company
- Schweiger is one of the leading dermatology practices in the country with over 580+ healthcare providers and over 170+ offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California.
- Schweiger provides medical, cosmetic, and surgical dermatology and allergy services with over 2.5 million patient visits annually.
- Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members.
- Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years.
- Schweiger has also received Great Place to Work certification.
Equal Opportunity
- Schweiger, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
- Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.