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About the Role

Yee Hong Centre for Geriatric Care is seeking a Part-Time Home Support Worker to provide in-home support and emergency response services to clients in a home support and assisted living environment. Chinese-speaking candidates are strongly preferred.

Responsibilities

Applies client-centred approach and respects client's wishes, rights, dignity, autonomy and needs when providing in-home support services.
Provides high quality support services in accordance with care plan, organization's mission and legislated and regulatory standards (e.g. personal care, homemaking, meal services, social activities, escorting, shopping, etc.).
Responds promptly to clients' emergencies and takes appropriate actions (e.g. medical, non-motion sensor).
Provides accurately and timely reports of client's condition verbally and documents as appropriate.
Maintains complete and up-to-date client's progress report and accurate statistics of service.
Works closely with caregiver to provide optimal care for clients and provides emotional support and relief to caregiver.
Assists in daily and special social activities.
Updates data into lifeline and non-motion system and performs system checks periodically.
Provides back-up to the Property Team.
Assists in maintaining clients' information database.
Assists in mass program/activities such as fire drills and preventive maintenance programs, as required.
Complies with risk management policy for health and safety and infection control.
Keeps up-to-date with developments and best practices in the field.
Performs other duties as assigned.

Requirements

Graduate of an approved and recognized Personal Support Worker course in Ontario, or equivalent.
Current CPR & First Aid Certificate.
Experience working with seniors is an asset.
Superb customer service skills.
Ability to problem solve and exercise sound judgement.
Ability to work independently and as part of a team.
Computer literacy.
Satisfactory Police Vulnerable Sector Screen result.
Ability to communicate in English and Chinese.
Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Skills

Client-centred approach
Personal care
Homemaking
Meal services
Social activities
Escorting
Shopping
Emergency response
Reporting
Documentation
Data entry
System checks
Risk management
Health and safety
Infection control
Customer service
Problem solving
Judgement
Teamwork
Computer literacy
Communication

Location

In-home

Work Type

Part-Time

Education Level

Personal Support Worker course in Ontario, or equivalent

Salary/Compensations

$20.70 - $24.35

Benefits

Competitive total compensation package
Multi-employer pension plan
Professional development opportunities
Ongoing learning and development
Employee education assistance program
Award winning corporate culture
Safe, inclusive and supportive work environment

About the Company

Yee Hong Centre for Geriatric Care is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older adults.
With a strong reputation for excellence in long-term care, community programs, and aging-in-place initiatives, Yee Hong is committed to supporting seniors in living with dignity, independence, and the best possible quality of life.
At the core of its mission is a focus on compassionate, person-centered care tailored to the unique needs of diverse communities.
Yee Hong is one of the foremost providers of culturally appropriate senior care in the country, delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994.
The organization operates 805 long-term care beds and 308 seniors’ apartment units, with an additional 224 long-term care beds opening in a new home by June 2026.
In addition, Yee Hong offers four campuses of managed care, a hospice residence, and a wide range of community-based senior and caregiver support services.
Through this comprehensive network, the organization serves more than 15,000 individuals annually across the Greater Toronto Area.

Equal Opportunity

Yee Hong is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process.
Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position.
If contacted for this employment opportunity, please advise if you require any accommodation.