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About the Role
Service Partners is seeking a customer-focused individual to serve as the key customer contact for our branch, providing order support and product information. This role is ideal for a resourceful team player with a positive, professional attitude, who will work closely with various internal teams to support the order fulfillment process.
Responsibilities
- Serve as the key customer contact for the branch, providing order support and product information.
- Maintain a positive rapport with customers, providing world-class service.
- Utilize exemplary customer service, analytics, and problem-solving skills.
- Process and review dealer orders, requests, and system-generated acknowledgements using proficient computer skills.
- Perform any other assigned duties, tasks, or responsibilities.
Requirements
- Minimum of 18 years of age.
- Valid driver's license if operating a vehicle for company purposes.
- 1-2 years of experience in a customer service role.
- Ability to perform basic math calculations.
- Personable, enthusiastic, and engaging personality.
- Excellent communication skills, both verbal and written.
- Ability to stand for prolonged periods and perform repetitive motions including bending, stooping, pushing, and pulling.
- Good hand-eye coordination, hand dexterity, and physical strength.
- Ability to lift up to 50 pounds.
Skills
- Customer service
- Analytics
- Problem-solving
- Computer proficiency
- Order processing
- Verbal communication
- Written communication
- Basic math calculations
Location
- Local
Work Type
- Full-time
Experience Level
- 1-2 years
Salary/Compensations
- $20.00 - $40.00
Benefits
- Competitive Compensation
- Medical, Dental and Vision
- Strive Wellness Program
- 401(k) Matching
- Paid Holiday and Paid Time Off (PTO)
- AssuredExcellence®: minimal to no cost medical care and prescription drugs
- Flexible Spending Accounts (FSA): Healthcare and Dependent care
- Health Spending Account (HSA): with employer contribution
- Life & Disability Insurance
- Employee Assistance Program (EAP)
- Employee Referral Bonus
- Paid Military Leave
- Tuition Reimbursement
- Length of Service Award
About the Company
- QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products.
- QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders.
- The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth.
- Visit QXO.com for more information.
Equal Opportunity
- QXO is an Equal Opportunity Employer.
- We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.