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About the Role
As a Manager in Business Analysis within our UK Card division, you will bring strategic and quantitative insight to address high-impact enterprise challenges. Sitting at the intersection of strategy, data, product, and technology, you will lead key initiatives to design, test, and deliver strategies that support our customers and their financial wellbeing. You will thrive in a collaborative environment built on shared accountability, continuous learning, and innovation.
Responsibilities
- Shape business strategies that deliver sustainable growth, customer value, and commercial success in a changing market and regulatory landscape.
- Deliver product-level modelling and analytics, enhancing credit performance by connecting future credit trends to historical data, refining risk models, and validating hypotheses.
- Design customer-centric lending products and implement effective pricing strategies.
- Sequence business intent, translate strategy into actionable technical and business requirements, and drive concurrent projects from concept to market delivery.
- Partner closely with Product, Tech, Operations, Finance, and Risk teams to enhance quality, service, and commercial outcomes.
- Translate customer insights into clear go-to-market strategies, customer experience concepts, and direct-to-consumer marketing approaches.
- Drive immediate impact as a senior individual contributor while mentoring peers, with opportunities to progress into direct people leadership as you scale your impact within the team.
Requirements
- Experience in management consulting, financial services, or a quantitative strategy/analytics role, with a track record of translating analysis into implemented business strategies.
- Strong quantitative orientation with a proven ability to pair conceptual thinking with analytical rigour to solve complex, unstructured problems.
- Strong written and verbal communication skills, with the ability to translate complex data into clear strategic narratives and build alignment across stakeholders.
- Experience leading projects end-to-end, guiding cross-functional partners, fostering shared accountability, and cultivating an inclusive team environment.
- Experience with SQL or Python is a plus.
- A degree in a quantitative/ analytical discipline (e.g., Business, Finance, Economics, Statistics, Mathematics, Engineering, Computer Science) or equivalent practical experience.
Skills
- SQL
- Python
Location
- London, United Kingdom
- Nottingham, United Kingdom
Work Type
- Hybrid
- Permanent
Experience Level
- Manager
- Senior individual contributor
Education Level
- Degree in a quantitative/ analytical discipline or equivalent practical experience
Benefits
- Access to up to £5,000 in funding for external qualifications
- Competitive pension scheme
- Performance-based bonus schemes
- 25 days of annual leave, increasing with tenure
- Option to buy 5 additional days of leave
- Private medical insurance
- Enhanced parental leave
About the Company
- We’re on a mission to be a force for good in lending.
- Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list.
- We embrace a hybrid approach to work.
- Our offices are designed to inspire and support you.
- We invest in the growth of our people alongside our business.
- We pride ourselves on hiring the best people, not the same people.
- Building diverse and inclusive teams is the right thing to do and the smart thing to do.
- We value diversity, inclusion and belonging at our core.
- We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work.
- Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices.
- Capital One Financial is made up of several different entities.
Equal Opportunity
- Capital One is committed to diversity in the workplace.
- If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
- For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com