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About the Role
Mecca is the number one Bingo brand in the UK, offering unforgettable experiences for over 60 years. We are committed to creating an inclusive, supportive, and opportunity-filled workplace where our teams play a vital part in shaping the future of our brand. We are passionate about delivering exceptional customer experiences and are looking for people who share that passion.
Responsibilities
- Greet, serve, and support customers to make every visit feel special.
- Keep queues moving, tables clear, and the venue tidy.
- Assist customers in understanding game mechanics and maintain high energy levels.
- Adhere to health & safety, food hygiene, licensing, and safer-gambling procedures.
- Challenge age-restricted behaviors confidently and report incidents promptly.
- Communicate clearly with colleagues and provide support across various areas including front of house, floor, food & beverage, and cleaning.
Requirements
- Previous customer-service experience in hospitality/retail/leisure is helpful but not essential.
- Full training is provided.
Skills
- Customer-first attitude
- Great people skills
- Friendly, upbeat, and helpful demeanor
- Ability to work at pace in a busy environment
- Organized with good attention to detail
- Team player energy
- Clear communication
- Willingness to learn on shift
Location
- UK
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- Competitive
Benefits
- Real contracts from 8–35 hours
- Paid breaks
- Rewards platform
- 50% off food & soft drinks (for you + 3)
- Pension & Life Assurance
- Company Sick Pay
- Career development opportunities
- Uniform provided
- Comprehensive induction program
- Team incentives
- Bonuses
- Perks
- Colleague networks
About the Company
- Mecca has been at the heart of communities for over 60 years, offering a safe space to play Bingo, enjoy Slots, or relax with friends and enjoy great value food and drinks.
- We are committed to creating a workplace that's inclusive, supportive, and full of opportunity.
- Our Teams play a vital part in shaping the future of our brand.
- We are passionate about delivering exceptional customer experiences.
- We value your contributions and offer a competitive salary that recognizes your hard work and dedication.
- Our reward package is varied and ranges from team incentives, bonuses, perks, and colleague networks to ensure your job is both fulfilling and rewarding.
- Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Mecca values and culture, ensuring you are well prepared for your role.
- Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
- Join a team that embraces high performance. We set the bar high and help you reach your full potential.
- Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
- At Mecca, growth is not just a word; it’s a commitment. We foster your individual and team growth to help you succeed and excel.
Equal Opportunity
- We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers.
- We aim to do this by facilitating fair and equal access to our services.
- If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.