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About the Role
Operate agency passenger bus, maintain vehicle safety standards, assist program participants, and support daily program activities. Be committed to dignity, respect, teamwork, and service to older adults.
Responsibilities
- Safely operate agency 15-passenger buses, prioritizing participant safety.
- Apply professional CDL driving skills to ensure safe transportation.
- Transport participants to scheduled trips, activities, and community-based programs.
- Maintain vehicles and follow all transportation safety requirements and regulations.
- Support program operations through transportation assistance and center activities.
- Respond to participant needs with patience, professionalism, and care.
- Support program needs on days without trips.
- Safely operate assigned agency vehicles, including 12-passenger and 18-passenger buses, to transport program participants to and from scheduled trips.
- Utilize a valid New York State Commercial Driver’s License (CDL) to operate agency passenger vehicles in compliance with all applicable laws and regulations.
- Transport clients to various destinations such as older adult centers, trips or outdoor activities.
- Ensure the comfort, safety, and well-being of all passengers during transportation.
- Assist participants as needed when boarding and exiting vehicles.
- Communicate with participants regarding scheduled trips, transportation needs, and follow-up information.
- Maintain a professional, courteous, and respectful approach when interacting with older adults.
- Maintain assigned buses in a safe, clean, and operational condition at all times.
- Perform routine vehicle inspections, including checking fluid levels, tires, safety equipment, and emergency supplies.
- Ensure vehicles are equipped with required emergency equipment, including spare tire, jack, and other necessary supplies.
- Arrange for fuel and oil purchases according to agency procedures.
- Change tires and perform minor vehicle maintenance tasks when necessary.
- Complete and maintain accurate trip tickets, mileage records, and other required transportation documentation.
- Follow all traffic laws, CDL requirements, transportation regulations, and agency safety procedures.
- Maintain a safe driving record and immediately report accidents, vehicle concerns, or traffic violations to the supervisor.
- Ensure safe operation of agency vehicles at all times.
- Ensure the safety of the passengers through the use of seat belts, wheel chair brackets and other safety devices.
- Exercise sound judgment when responding to transportation-related situations.
- Immediately notify the Program Director or designee of unusual situations or concerns involving participants.
- Enter transportation and program-related information into the NYC Aging electronic database.
- On days without trips, assist with meal preparation, serving, and program setup at the center as needed.
- Perform other duties and responsibilities as assigned.
Requirements
- Minimum of one (1) year of professional driving experience required.
- Experience operating passenger buses or CDL-required vehicles preferred.
- Experience transporting older adults, individuals with disabilities, or community members preferred.
- Must have no more than one moving violation within the last two years.
- No history of driving while intoxicated (DWI) convictions.
- Ability to read, write and speak English.
- Ability to work as part of team.
- Demonstrated respect for the older adult population.
- Ability to lift and carry heavy objects (50 pounds or more).
- Ability to climb stairs and assist participants as needed.
- Ability to stand, walk, and remain physically active for extended periods.
- Ability to safely operate passenger buses and assist participants with mobility needs.
Skills
- CDL driving skills
- Vehicle maintenance
- Participant assistance
- Communication
- Professionalism
- Teamwork
- Respect for older adults
- Safe operation of 12-passenger and 18-passenger buses
- CPR Certification (or ability to attain within 30 days)
Location
- New York State
Work Type
- Full-time
- Onsite
Experience Level
- 1+ year professional driving experience
Education Level
- Valid New York State Commercial Driver’s License (CDL)
- Current United States Department of Transportation (USDOT) Medical Examiners Certificate
About the Company
- The Carter Burden Network (CBN) promotes the well-being of older adults 60 and older through a continuum of services, advocacy, arts and culture, health and wellness, and volunteer programs—all oriented to individual, family, and community needs.
- We are dedicated to supporting the efforts of older adults to live independently, safely, and with dignity in their own homes and communities.